At a Glance
- Tasks: Provide exceptional customer service and support the admissions process at a dynamic university.
- Company: Join the University of Huddersfield, known for its vibrant and supportive environment.
- Benefits: Enjoy hybrid working, competitive pay, and a chance to make a difference in students' lives.
- Other info: Flexible working hours with opportunities for career growth in a collaborative setting.
- Why this job: Be part of a fast-paced team that thrives on delivering excellent service during Clearing.
- Qualifications: Experience in administration and proficiency in Microsoft Office applications required.
The predicted salary is between 30000 - 40000 £ per year.
Taskmaster Resources Ltd in Huddersfield are currently recruiting 3 competent and experienced Administrators for a 14 week contract for 37 hours per week. Working within the Student Recruitment and Admissions Team, part of the Marketing, Communications and Student Recruitment directorate, at the University of Huddersfield. This is a fast-paced and customer-focused service, ideal for someone who is passionate about delivering excellent service and thrives in a dynamic environment.
As a member of the team, you will provide exceptional customer service over the period of Clearing, handling enquiries via telephone and email and supporting the enquirer and applicant lifecycle, including processing admission decisions for UK undergraduate and postgraduate courses, supporting interview arrangements and ensuring all pre-enrolment checks are completed (such as proof of qualifications, DBS and medical reports).
You will use a variety of systems including bespoke IT platforms and Microsoft Office applications (Word, Excel, Teams). This is a varied and interesting role where no two days are the same. You will be an organised, experienced and motivated administration professional who can manage a varied and sometimes complex workload efficiently.
A great team player, you will be able to build strong working relationships at all levels and be able to adapt to changing priorities and thrive in a fast-paced environment. Your previous experience will have involved using IT systems and Microsoft Office applications (e.g. Word, Excel, Teams) to support administrative and customer service functions.
We offer an excellent employment package including hybrid working, blending a mix of remote and on-campus working (dependent on work duties). Our usual hybrid working pattern is Monday and Friday from home and Tuesday to Thursday in the office. We also work fully remotely for 3 weeks over the main peak of the clearing period (this will be weeks commencing 10th, 17th and 24th of August, then returning to the normal hybrid pattern on Tuesday 1st September after the bank holiday).
To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name.
Administrator-University of Huddersfield employer: TaskMaster Resources
Taskmaster Resources Ltd is an exceptional employer, offering a dynamic and supportive work environment at the University of Huddersfield. With a strong focus on employee growth and development, we provide a flexible hybrid working model that promotes work-life balance while ensuring our team thrives in a fast-paced, customer-focused setting. Join us to be part of a collaborative team where your contributions are valued and every day brings new challenges and opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator-University of Huddersfield
✨Tip Number 1
Get to know the University of Huddersfield and its culture. Research their values and mission, so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office applications. Familiarise yourself with Word, Excel, and Teams, as you'll be using them daily. Maybe even take a quick online course to boost your confidence!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Administrator-University of Huddersfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Administrator at the University of Huddersfield. Highlight your experience in customer service and administration, especially any roles where you’ve used IT systems and Microsoft Office applications.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering excellent service and how you thrive in fast-paced environments. Don’t forget to mention your ability to adapt to changing priorities!
Showcase Your Organisational Skills:In your application, emphasise your organisational skills and your experience managing a varied workload. Give examples of how you've successfully handled complex tasks in previous roles to demonstrate your capability.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. Make sure you have all the required documents ready, like your valid UK Passport and proof of your NI number, to avoid any hiccups!
How to prepare for a job interview at TaskMaster Resources
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the responsibilities of an Administrator at the University of Huddersfield, especially around customer service and handling enquiries. Brush up on the systems mentioned in the job description, like Microsoft Office applications, so you can confidently discuss your experience.
✨Show Your Customer Service Skills
Since this role is all about delivering excellent service, be ready to share specific examples of how you've provided exceptional customer service in the past. Think of situations where you handled complex queries or went above and beyond for a customer – these stories will make you stand out!
✨Be Organised and Adaptable
This position requires someone who can manage a varied workload efficiently. Prepare to discuss how you prioritise tasks and adapt to changing circumstances. You might want to mention any tools or methods you use to stay organised, especially in fast-paced environments.
✨Build Rapport with the Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking thoughtful questions about the team and the work culture. This shows you're genuinely interested in the role and helps you build a connection, which can make a big difference in their decision-making.
