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- Tasks: Provide exceptional customer service to UK and Italian customers, resolving issues efficiently.
- Company: Join a market-leading business with an international presence in Burnley.
- Benefits: Competitive salary, flexible working, and regular training opportunities.
- Other info: Clear progression opportunities in a supportive team environment.
- Why this job: Make a difference in customer experiences while working from home part-time.
- Qualifications: Fluency in Italian and Spanish, with a passion for customer service.
The predicted salary is between 28500 - 29000 £ per year.
Salary: £28,500 - £29,000
Location: Burnley
Hours: Monday - Friday 8:30am - 5pm, flexible working from home 2 days a week
Taskmaster are proud to be working with a market leading business based in Burnley. Our client is part of an international group and are seeking Italian and Spanish Speaking Customer Service Advisors to join their team on a full time, permanent basis.
The successful candidate will be fluent in Italian and Spanish and be focused on delivering exceptional customer service. The purpose of this role is to ensure UK and Italian customers receive quality customer service throughout their sales journey. You will be provided with regular training and support and there are clear progression opportunities.
Roles and responsibilities:
- Deal with any issues that arise in a professional and efficient manner
- Liaise with UK and Italian customers to process bookings and to follow up on inquiries
Italian and Spanish Speaking Customer Service Advisor in Burnley employer: TaskMaster Resources
Contact Detail:
TaskMaster Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian and Spanish Speaking Customer Service Advisor in Burnley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your skills in Italian and Spanish customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and keeps you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Italian and Spanish Speaking Customer Service Advisor in Burnley
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about helping our Italian and Spanish customers, make sure to highlight your fluency in both languages. We want to see how you can use your language skills to provide top-notch customer service!
Tailor Your CV: Don’t just send the same CV everywhere! Take a moment to tweak it for this specific role. Mention any relevant experience in customer service and how you’ve handled challenges in the past. We love seeing candidates who put in that extra effort!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TaskMaster Resources
✨Brush Up on Your Language Skills
Since this role requires fluency in both Italian and Spanish, make sure to practice speaking and understanding these languages before the interview. You might be asked to demonstrate your language skills, so consider preparing a few customer service scenarios in both languages.
✨Know the Company Inside Out
Research the company’s values, mission, and recent news. Understanding their customer service philosophy will help you align your answers with what they’re looking for. This shows that you’re genuinely interested in the role and the company.
✨Prepare for Common Customer Service Scenarios
Think about how you would handle various customer service situations, especially those that may involve language barriers or cultural differences. Be ready to share examples from your past experiences that highlight your problem-solving skills and ability to provide exceptional service.
✨Show Enthusiasm and Positivity
Customer service is all about creating a positive experience. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your passion for helping customers. This will leave a lasting impression on the interviewer.