At a Glance
- Tasks: Support customers and coordinate deliveries in a fast-paced logistics environment.
- Company: Join a dynamic logistics operation in the Leigh area.
- Benefits: Earn £12.71 per hour with potential for long-term employment.
- Other info: Monday to Friday hours with no recruitment fees.
- Why this job: Make a difference by ensuring smooth and efficient customer service.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 26400 - 26400 £ per year.
We are currently recruiting for a Customer Service Coordinator to join a busy and fast-paced logistics operation in the Leigh area. This role involves supporting customers while coordinating and booking deliveries, ensuring a smooth and efficient service.
Key Responsibilities:
- Handling inbound and outbound customer service queries via phone and email
- Booking and coordinating home deliveries for large items
- Liaising with drivers and internal teams to ensure timely deliveries
- Updating systems with accurate customer and delivery information
- Resolving customer issues in a professional and timely manner
Requirements:
- Previous customer service experience (logistics experience desirable)
- Strong communication and organisational skills
- Ability to work in a fast-paced environment
- Good IT skills and attention to detail
- Problem-solving mindset and a proactive approach
Hours: Monday–Friday: 09:00 – 17:00
Pay: £12.71 per hour
The position begins as a temporary assignment, with the possibility of longer-term employment.
customer service in Leigh employer: TaskMaster Resources Ltd
At Taskmaster Resources, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and communication. Our Leigh-based Customer Service Coordinator role provides employees with the opportunity to thrive in a dynamic logistics environment, with potential for long-term career growth and development. Enjoy a competitive pay rate, a Monday to Friday schedule, and the satisfaction of delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land customer service in Leigh
✨Tip Number 1
Get to know the company! Research Taskmaster Resources and their logistics operations. Understanding their values and how they operate will help you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer queries, being able to articulate your thoughts clearly is key. Try role-playing common customer service scenarios with a friend.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you resolved issues effectively. This will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets seen by the right people. Plus, it shows you're serious about joining the team!
We think you need these skills to ace customer service in Leigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience, especially in logistics if you have it. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customer Service Coordinator role. Keep it friendly and professional, and let us know what excites you about working with us.
Show Off Your Communication Skills:Since this role involves handling queries via phone and email, make sure your application reflects your strong communication skills. We love clear and concise writing, so keep it straightforward and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TaskMaster Resources Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Coordinator role. Familiarise yourself with the key responsibilities like handling queries and coordinating deliveries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, prepare to showcase your skills during the interview. Think of examples from your previous experience where you effectively handled customer queries or resolved issues. Practising clear and concise responses will also help you shine.
✨Demonstrate Your Problem-Solving Mindset
Employers love candidates who can think on their feet. Be ready to discuss specific situations where you faced challenges in customer service and how you tackled them. Highlighting your proactive approach will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the logistics operation, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
