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- Tasks: Support daily deliveries and manage communication between customers and teams.
- Company: Join a busy transport and logistics operation in Wigan.
- Benefits: Earn £12.89 per hour with Monday to Friday shifts.
- Other info: Temporary role with potential for permanent position based on performance.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in logistics or customer service preferred, strong communication skills required.
The predicted salary is between 12 - 13 £ per hour.
We are seeking a proactive and organised Customer Facing Logistics to join a busy transport and logistics operation in Wigan. You will be responsible for supporting the smooth running of daily deliveries, managing communication between customers, hauliers, and internal teams, and ensuring all systems and records are updated accurately and efficiently. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced, target-driven environment.
Key Responsibilities
- Work to agreed targets and KPIs
- Communicate effectively with hauliers and internal teams
- Liaise with customers when required to manage expectations
- Monitor late, failed, or rebooked deliveries
- Update internal systems accurately and in a timely manner
- Identify and resolve discrepancies relating to claims and returns
- Proactively resolve order and delivery issues
- Chase hauliers for delivery confirmations
- Liaise with multiple departments to gather and share information
- Manage and respond to customer and operational queries
Skills & Experience Required
- Previous experience in logistics, transport, customer service, or administration (preferred)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced, KPI-driven environment
- Good attention to detail and accuracy when updating systems
- Confident working with multiple stakeholders (customers, drivers, internal teams)
- Strong organisational skills and ability to prioritise workload
What We Offer
- Competitive hourly rate: £12.89 per hour
- Monday to Friday working pattern
- Opportunity to work within a busy and established logistics environment
- This is a temporary assignment with an opportunity to transition into a permanent position based on performance and business needs
Apply now or for more information call 01942 492198.
Customer Logistics Coordinator in Wigan employer: Taskmaster Resources Limited
Contact Detail:
Taskmaster Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Logistics Coordinator in Wigan
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about liaising with customers and hauliers, make sure you can articulate your thoughts clearly and confidently during interviews or networking events.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t hesitate to apply through our website. The sooner you get your application in, the better your chances of landing that interview.
✨Tip Number 4
Showcase your problem-solving skills. Think of examples from your past experiences where you've successfully resolved issues, as this will resonate well with the fast-paced environment they’re looking for.
We think you need these skills to ace Customer Logistics Coordinator in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Logistics Coordinator role. Keep it friendly and professional, and let us know what excites you about working with us.
Show Off Your Communication Skills: Since this role involves liaising with customers and hauliers, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Taskmaster Resources Limited
✨Know Your Logistics Basics
Before the interview, brush up on your logistics knowledge. Understand key terms and processes related to transport and delivery. This will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and hauliers, be prepared to demonstrate your communication skills. Think of examples where you've effectively resolved issues or managed expectations in a previous job.
✨Highlight Your Organisational Skills
The ability to juggle multiple tasks is crucial in this fast-paced environment. Share specific instances where you've successfully prioritised your workload or managed competing deadlines to show you're up for the challenge.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare by thinking of past experiences where you identified discrepancies or resolved delivery issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.