At a Glance
- Tasks: Help secure placement opportunities for trainee teachers by contacting schools and colleges.
- Company: Taskmaster Resources Ltd, partnering with the University of Huddersfield since 2014.
- Benefits: Gain valuable experience in administration and customer service during a 5-6 week contract.
- Other info: Friendly team environment with opportunities to build relationships and enhance your CV.
- Why this job: Make a difference in education while developing your professional skills.
- Qualifications: Strong communication skills and organisational abilities are essential.
The predicted salary is between 20000 - 25000 £ per year.
Taskmaster Resources Ltd in Huddersfield have been working with the University of Huddersfield since August 2014 and are currently recruiting a competent and experienced administrator/telesales person for a 5-6 week contract for 37 hrs per week.
Temporary Placement Support
To assist in securing placement opportunities for university trainee teachers. This role involves contacting schools and colleges by phone and email, maintaining accurate records, and ensuring a professional and supportive experience for all stakeholders.
Key Responsibilities
- Contact schools, colleges, and other placement settings to help secure placement opportunities for trainee teachers.
- Send email communications to placement providers, including placement requests, follow-ups, and clarification queries.
- Maintain accurate and up-to-date records of all communications, responses, and contact details.
- Deliver a professional, customer-focused service when engaging with placement providers, colleagues, and students.
- Monitor responses and feedback from placement settings and ensure information is clearly recorded and shared.
- Escalate any issues raised to the appropriate team member to support timely and positive resolutions.
Key Skills and Experience Required
Essential:
- Excellent verbal and written communication skills (particularly telephone and email communication).
- Proven ability to interpret customer engagement briefs quickly, accurately and act on them.
- Strong organisational skills with attention to detail.
- Ability to manage and update records accurately.
- Professional and confident approach when engaging with external organisations.
- Customer service skills with a focus on building positive relationships.
- Ability to work independently and as part of a team.
Desirable:
- Experience working in an administrative or customer service role.
- Experience using databases especially Excel.
Personal Attributes
- Friendly, approachable, and professional manner.
- Resilient and confident when making outbound calls.
- Reliable, adaptable, and able to manage workload effectively.
To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name.
Placement Assistant-University of Huddersfield employer: Taskmaster Resources Limited
Taskmaster Resources Ltd is an excellent employer, offering a supportive and dynamic work environment in Huddersfield. With a strong focus on professional development and employee well-being, we provide our team with the opportunity to engage meaningfully with educational institutions while honing their administrative skills. Our collaborative culture fosters growth and encourages a customer-centric approach, making this role not just a job, but a rewarding experience.
Contact Details:
Taskmaster Resources Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Placement Assistant-University of Huddersfield
✨Tip Number 1
Get your networking game on! Reach out to your contacts in education or admin roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calling, grab a friend and do some mock calls. It’ll help you feel more confident when you’re reaching out to schools and colleges.
✨Tip Number 3
Stay organised! Use a simple spreadsheet to track your communications with placement providers. This will not only keep you on top of things but also show your attention to detail.
✨Tip Number 4
Apply through our website! We’ve got all the info you need to get started, and it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Placement Assistant-University of Huddersfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Placement Assistant role. Highlight your relevant experience in administration and customer service, and show us how your skills match what we're looking for!
Show Off Your Communication Skills:Since this role involves a lot of phone and email communication, we want to see your excellent verbal and written skills shine through. Use clear and professional language in your application to demonstrate your ability to engage effectively.
Be Organised:We love a candidate who pays attention to detail! Make sure your application is well-structured and free from errors. This shows us that you can maintain accurate records and manage information effectively, just like the job requires.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it makes it easier for you to track your application status!
How to prepare for a job interview at Taskmaster Resources Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Placement Assistant. Familiarise yourself with the key tasks like contacting schools and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since excellent verbal and written communication is crucial for this position, practice your phone and email etiquette. You could even role-play common scenarios with a friend to get comfortable with how to engage professionally with placement providers.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your workload and keep records up to date. Think of specific examples from your past experiences where your attention to detail made a difference. This will demonstrate your ability to handle the administrative aspects of the job effectively.
✨Be Ready to Build Relationships
The role requires a customer-focused approach, so think about how you can build positive relationships with stakeholders. Prepare examples of how you've successfully engaged with customers or colleagues in the past, highlighting your friendly and professional manner.
