At a Glance
- Tasks: Help secure placement opportunities for trainee teachers by contacting schools and colleges.
- Company: Join Taskmaster Resources Ltd, a trusted partner of the University of Huddersfield.
- Benefits: Gain valuable experience in administration and customer service while earning a competitive wage.
- Other info: Enjoy a friendly work environment with opportunities to develop your professional skills.
- Why this job: Make a difference in education by supporting future teachers in their placement journey.
- Qualifications: Strong communication skills and a knack for organisation are essential.
The predicted salary is between 20000 - 25000 £ per year.
Taskmaster Resources Ltd in Huddersfield have been working with the University of Huddersfield since August 2014 and are currently recruiting a competent and experienced administrator/telesales person for a 5-6 week contract for 37 hrs per week.
Temporary Placement Support
To assist in securing placement opportunities for university trainee teachers. This role involves contacting schools and colleges by phone and email, maintaining accurate records, and ensuring a professional and supportive experience for all stakeholders.
Key Responsibilities
- Contact schools, colleges, and other placement settings to help secure placement opportunities for trainee teachers.
- Send email communications to placement providers, including placement requests, follow-ups, and clarification queries.
- Maintain accurate and up-to-date records of all communications, responses, and contact details.
- Deliver a professional, customer-focused service when engaging with placement providers, colleagues, and students.
- Monitor responses and feedback from placement settings and ensure information is clearly recorded and shared.
- Escalate any issues raised to the appropriate team member to support timely and positive resolutions.
Key Skills and Experience Required
Essential:
- Excellent verbal and written communication skills (particularly telephone and email communication).
- Proven ability to interpret customer engagement briefs quickly, accurately and act on them.
- Strong organisational skills with attention to detail.
- Ability to manage and update records accurately.
- Professional and confident approach when engaging with external organisations.
- Customer service skills with a focus on building positive relationships.
- Ability to work independently and as part of a team.
Desirable:
- Experience working in an administrative or customer service role.
- Experience using databases especially Excel.
Personal Attributes
- Friendly, approachable, and professional manner.
- Resilient and confident when making outbound calls.
- Reliable, adaptable, and able to manage workload effectively.
To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name.
Placement Assistant-University of Huddersfield in Leeds employer: Taskmaster Resources Limited
Taskmaster Resources Ltd is an excellent employer, offering a supportive and collaborative work environment in Huddersfield. With a focus on professional development and employee growth, we provide our team with the opportunity to make a meaningful impact by assisting trainee teachers in securing placements. Our commitment to a customer-focused service ensures that every team member feels valued and empowered to contribute to our mission.
Contact Details:
Taskmaster Resources Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Placement Assistant-University of Huddersfield in Leeds
✨Tip Number 1
Network like a pro! Reach out to your contacts in education or admin roles. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; people love to help if you ask nicely!
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calling, get comfortable with making those calls. Role-play with a friend or family member to boost your confidence and nail that professional tone.
✨Tip Number 3
Stay organised! Use a simple spreadsheet or app to track your applications and follow-ups. Keeping everything in one place will help you manage your time and ensure you don’t miss any opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who want to make a difference in education. Don’t miss out!
We think you need these skills to ace Placement Assistant-University of Huddersfield in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Placement Assistant role. Highlight your relevant experience in administration and customer service, and show us how your skills match the job description.
Show Off Your Communication Skills:Since this role involves a lot of phone and email communication, we want to see your excellent verbal and written skills shine through. Use clear and professional language in your application to demonstrate this.
Be Organised:We love a candidate who pays attention to detail! Make sure your application is well-structured and free from errors. This shows us that you can maintain accurate records and manage information effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Taskmaster Resources Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Placement Assistant. Familiarise yourself with the key tasks like contacting schools and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since excellent verbal and written communication is crucial for this position, practice your phone and email etiquette. You could even role-play common scenarios with a friend to get comfortable with how to engage professionally with placement providers.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your workload and keep track of communications. Bring examples of how you've maintained accurate records in previous roles or during your studies. This will demonstrate your attention to detail and organisational abilities.
✨Be Ready to Discuss Customer Service
Think of specific instances where you've built positive relationships in a customer service context. Whether it’s resolving an issue or providing support, having these examples ready will highlight your ability to deliver a professional, customer-focused service.
