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- Tasks: Assist customers, process orders, and keep the office running smoothly.
- Company: Join a dynamic team in a busy office environment.
- Benefits: Earn £12.71 per hour, enjoy bonuses, and flexible hours.
- Other info: Temp to perm role with stable hours and early finishes on Fridays.
- Why this job: Perfect for those who love customer interaction and teamwork.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 25000 - 27000 £ per year.
We are looking for a Customer Service / Office Administrator to join a busy office team. This role is ideal for someone who enjoys speaking with customers, organising orders, and keeping things running smoothly behind the scenes.
What you'll be doing:
- Taking incoming calls from customers
- Processing orders via phone and email
- Tracking orders from start to delivery
- Updating customer information on the system (SAGE)
- Handling queries about orders and deliveries
- Working with internal teams to ensure smooth order flow
- Basic admin tasks and invoicing
- Keeping records accurate and up to date
Pay & contract:
- £12.71 per hour (National Minimum Wage)
- Temp to perm opportunity
What's on offer:
- Bonus scheme (based on company performance)
- Mileage support for business travel
- Flexible approach to working hours (where possible)
- Early finish on Fridays
- Stable full-time hours
Working hours:
- Mon-Thu: 8:30am - 5:00pm
- Fri: 8:30am - 3:00pm
What we're looking for:
- Previous experience in customer service or a similar role (required)
- Good job stability / steady work history preferred
- Good communication skills
- Organised and detail-focused
- Comfortable working in a busy office
- Able to manage your own workload
- Team player but also confident working independently
If you are interested, apply now or contact Karolina.
Customer Service & Sales Support employer: Taskmaster Resources Limited
Contact Detail:
Taskmaster Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Bring examples of how you've handled customer service situations in the past. Whether it's a tricky order or a challenging customer, having real-life stories ready can really impress your interviewer.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service & Sales Support
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a moment to really dive into the job description. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to show us you’re the perfect fit!
Show Off Your Customer Service Skills: Since this role is all about customer service, make sure to highlight any relevant experience you have. Share specific examples of how you've handled customer queries or organised orders in the past – we love a good story!
Keep It Organised and Clear: When writing your application, keep things neat and easy to read. Use bullet points if you need to, and make sure your contact details are up to date. We want to be able to reach out to you without any hassle!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it ensures you don’t miss out on any important updates from us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Taskmaster Resources Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service & Sales Support role. Familiarise yourself with the tasks mentioned in the job description, like processing orders and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to showcase your communication skills. Practice answering common customer service scenarios and think about how you would handle difficult situations. Clear and confident communication can set you apart from other candidates.
✨Highlight Your Organisational Skills
The job requires someone who is organised and detail-focused. Bring examples of how you've managed your workload in previous roles or how you've kept records accurate and up to date. This will reassure the interviewer that you can handle the busy office environment effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows that you’re not only interested in the job but also in how you can contribute to the team’s success.