Traffic Despatcher

Traffic Despatcher Taskmaster are currently recruiting for a Traffic Despatcher for our client based in Milton Keynes. Duties: Operators Licence compliance. Deputise for Senior Traffic Dispatcher when required. Driver engagement (de-brief and ad hoc meetings). Process and manage customer service request logs. Investigate service failures and action the appropriate corrective action. Action out of positions and update photos taken by drivers on the system. Liaise with Workshop, driver, and Operations regarding all defects. Process and manage the Overweight Vehicle Report. Manage Hazard & Near miss reports to successful resolution. Action disposal ticket entries. Tachograph download from vehicle(s). Full root cause investigation and follow up documented process for drivers infringements. Service failure investigation and remedial actions to correct. Disposal ticket investigation/audit. Vehicle defect reporting. D…