Customer Account Representative (Remote) in Manchester

We\’re Hiring Customer Account Representative | Remote | Flexible Hours

About the Role:

We are seeking detail-oriented professionals to contribute to AI projects focused on customer relationship management. You will evaluate AI-generated responses to client service and account management scenarios, ensuring natural and accurate communication.

Key Responsibilities:

• Review and rate AI responses for empathy and accuracy.
• Provide structured feedback on account management simulations.
• Develop prompts that reflect realistic customer inquiries.
• Work with project teams to enhance AI conversational quality.

Qualifications:

• Bachelor’s degree or higher in Business, Communications, or related field.
• Excellent written English and interpersonal understanding.
• Prior experience in account handling or customer service preferred.

Apply Now!