At a Glance
- Tasks: Lead teams in customer service, claims, and underwriting while optimising processes with digital tools.
- Company: Henry Seymour & Co, part of the innovative Jensten Group network.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on delivering exceptional service standards.
- Why this job: Make a real impact by enhancing customer experiences through automation and AI.
- Qualifications: Leadership experience and a passion for process improvement in a digital environment.
The predicted salary is between 72000 - 88000 £ per year.
Henry Seymour & Co in Sutton is seeking an Operations & Digital Process Manager to lead the Customer Service, Claims and Underwriting teams, manage 4 direct reports and deliver performance improvements through digital distribution.
This hybrid role combines hands-on leadership with data-driven MI, process optimisation and innovative use of automation and AI to streamline workflows and enhance customer outcomes.
You''ll work within the Jensten Group network to drive service standards.
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Operations & Digital Process Leader – Insurance Renewals in London employer: Tasker & Partners
Jensten is an exceptional employer, offering a dynamic work environment where entrepreneurial spirit meets robust support for employee growth. With a strong focus on integration and cultural alignment during acquisitions, employees are empowered to influence change and drive meaningful outcomes in a rapidly expanding business. Our commitment to putting clients and people first fosters a collaborative culture that values innovation, engagement, and personal development across our 50 UK and Ireland locations.
