At a Glance
- Tasks: Deliver top-notch customer service and manage client accounts with a focus on new business.
- Company: Join Darwin Clayton, an award-winning insurance broker with a dynamic team.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Exciting career path in a fast-paced industry with plenty of learning opportunities.
- Why this job: Be part of a team that makes a real difference in clients' lives through tailored insurance solutions.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
The role involves a motivated Account Handler with a New Business focus, based from our Tunbridge Wells office to join us here at Darwin Clayton – part of the Jensten Group. Darwin Clayton is a specialist, multi-award‑winning insurance broker, specialising in arranging tailored insurance solutions for a wide range of contractors, including cleaning contractors, facilities management companies, and electrical contractors.
Responsibilities:
- Providing customer service excellence to existing clients and new clients.
- Handling renewals, mid‑term adjustments, claims notifications, collecting premiums and all other client queries.
- Maximising cross‑selling and up‑selling opportunities.
- Ensuring compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA.
Account Handler (Commercial- New Business) in Kent employer: Tasker & Partners
At Darwin Clayton, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our Tunbridge Wells office provides a supportive environment where employees can thrive, with ample opportunities for professional growth and development in the insurance sector. Join us to be part of a multi-award-winning team that values customer service excellence and encourages personal achievement.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler (Commercial- New Business) in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for an Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Account Handler positions and practice your responses. Make sure you can showcase your customer service skills and how you've handled client queries in the past.
✨Tip Number 3
Show off your knowledge of the industry! Brush up on the latest trends in insurance and be ready to discuss how you can contribute to Darwin Clayton's success, especially in terms of cross-selling and up-selling opportunities.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Darwin Clayton.
We think you need these skills to ace Account Handler (Commercial- New Business) in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Handler role. Highlight your experience in customer service and any relevant insurance knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it’s hitting sales targets or improving customer satisfaction, let us know how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tasker & Partners
✨Know Your Insurance Basics
Before heading into the interview, brush up on your knowledge of insurance products and services. Understand the specific needs of contractors in various sectors like cleaning and facilities management. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial for an Account Handler role, so make sure to highlight these moments.
✨Be Ready to Discuss Compliance
Familiarise yourself with compliance regulations relevant to the insurance industry, such as FCA guidelines. Be prepared to discuss how you would ensure compliance in your role, as this is a key responsibility for the position.
✨Demonstrate Your Sales Acumen
Since the role involves maximising cross-selling and up-selling opportunities, think of strategies you’ve used in the past to increase sales. Be ready to share specific examples of how you identified opportunities and successfully closed deals.
