At a Glance
- Tasks: Assist customers with insurance needs and provide tailored advice.
- Company: Join a friendly team at Henry Seymour & Co, part of the Jensten Group.
- Benefits: Enjoy 27 days annual leave, flexible benefits, and professional development support.
- Other info: Hybrid working available after training, plus perks like discounts and holiday purchase scheme.
- Why this job: Kickstart your career in insurance with a supportive culture and growth opportunities.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Henry Seymour & Co (part of the Jensten Group) have an exciting opportunity to join our well-established team in Sutton as an Insurance Advisor.
The Jensten Group are a growing company with circa1000 employees, and Henry Seymour & Co is made up of a very friendly 20 + people. This opening excitingly sits within our successful and growing Digital Schemes division, where you will assist commercial customers on a range of policies including Tradesmen, Hair & Beauty and Business Professionals.
Initially working full time in the office, hybrid working will be available on completion of training and probation period, giving you the option to work from home 2 days per week.
Responsibilities
- Assessing customer’s needs, answering general enquiries and providing suitable advice
- Maximising renewal retention on allocated renewals and taking responsibility for replacing business where necessary to retain the client
- Completing amendments and cancellations as instructed, assisting with claims and resolving accounts and direct debit queries
- Providing a high level of customer service, treating the customers fairly and adhering to rules, codes of conduct and guidelines as issued by the firm and FCA
- Ensuring all administration and paperwork is undertaken in accordance with company procedures and timescales
About You
This is a great opportunity for someone with a passion for customer service, looking to develop a career in insurance. Whether you already come from an insurance setting or other professional customer service backgrounds, we are keen to hear from you!
You will also be or have:
- Strong customer service and communication skills – both written and verbally
- A good understanding of Microsoft Word, Excel and Outlook
- A sincere interest in developing a career within the insurance/broking sector
- A desire to work towards CII Qualifications (ideally)
- Work experience in a professional Office environment (advantageous but not essential)
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex-benefits- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme- up to 5 days annually
About Us
Catering to the unique needs of salons, clinics, gyms, spas, and mobile or freelance therapists under its long-established Salon Gold brand, Henry Seymour & Co proudly holds the mantle as the market leader in insurance within the hair and beauty industry. The business also extends its specialist expertise to the trade, construction and professional sectors with a strong reputation through its Tradesman Saver and Professional Saver brands.
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace—combining scale, expertise, and entrepreneurial spirit.
Operating through six specialist divisions—Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking, and Underwriting—we deliver tailored insurance solutions directly to clients and through a network of trusted third-party broking partners.
Thanks to a combination of strong organic growth and strategic acquisitions, Jensten is now a Top 10 Independent Broker, placing over £650 million GWP into the market. We employ more than 1,000 people across 35 locations and work with 85 entrepreneurial franchise holders across the UK.
We fill the gap between large consolidators and local brokers—offering the scale and capability to compete at the highest level, while maintaining the agility, culture, and client focus of a truly independent business.
And that’s why you should join us.
#LI-LP1
Insurance Advisor Henry Seymour · Sutton · employer: Tasker & Partners
Henry Seymour & Co, part of the Jensten Group, is an excellent employer located in Sutton, offering a supportive and friendly work culture within a close-knit team. With a strong focus on employee growth, you will benefit from professional qualification study support, flexible working options post-training, and an attractive benefits package including generous annual leave and perks at work. Join us to be part of a market leader in the insurance sector, where your career development and well-being are our top priorities.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Advisor Henry Seymour · Sutton ·
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Henry Seymour & Co. Use LinkedIn to connect and engage with them. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching common questions for Insurance Advisors. Think about how your customer service skills can shine through. We want to see your passion for helping clients, so have some examples ready to share!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Microsoft Word, Excel, and Outlook if you haven’t already. Being comfortable with these tools will give you an edge and show us you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Henry Seymour & Co.
We think you need these skills to ace Insurance Advisor Henry Seymour · Sutton ·
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance Advisor role. Highlight your customer service skills and any relevant experience in insurance or professional environments. We want to see how you fit into our friendly team!
Show Your Passion:Let your enthusiasm for the insurance industry shine through! Mention any interest in pursuing CII qualifications and how you plan to develop your career with us. We love seeing candidates who are eager to grow.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tasker & Partners
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and the specific policies relevant to the role. Brush up on terms like 'renewal retention' and 'claims assistance'. This will show your genuine interest in the position and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you resolved issues or provided tailored advice, as this will resonate well with the interviewers.
✨Familiarise Yourself with the Company
Do a bit of homework on Henry Seymour & Co and the Jensten Group. Understand their market position, especially in the hair and beauty industry. Mentioning specific details about their services or values during the interview can really impress them.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their training programmes, career progression opportunities, or how they support employees in obtaining CII qualifications. It shows you’re serious about your future with them.
