Insurance Account Handler

Are you an experienced Commercial Account Handler looking for your next challenge? Do you have an understanding of commercial insurance, with a particular interest in motor trade? If so, we have the perfect opportunity for you. At Jensten Motor Trade, we’re looking for a Commercial Account Handler to provide exceptional service to our clients, support business growth, and help oversee the account handler team. This is a fantastic opportunity to develop your career within a dynamic and growing insurance broker.

As one of the top providers of specialist, exclusive, and cost-effective insurance products, we are focused on delivering outstanding service to our clients. You’ll work directly with our team in Bexleyheath (with the opportunity for hybrid working once training is complete).

• Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal.
• Assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
• Achieve or exceed agreed income retention and policy count set targets.
• Understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
• Ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA.

As one of our Account Handlers, you’ll have good communication and written skills with a keen eye for detail. You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general. You will also be or have:

• Commercial Insurance experience is essential – ideally within Motor Trade.
• Strong technical knowledge with excellent attention to detail.
• A proactive approach to client servicing and business growth.
• Ability to work efficiently within a team and support junior colleagues.
• Experience with broking systems and diary management.

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme.
• Flexibility with Hybrid working options (3 in the office and 2 from home once settled in).
• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays.
• Auto enrolment into our excellent pension scheme (5% employer matched contribution).
• Flex-benefits - A range of flexible benefits to choose from, that are most important to you.
• Group Life Assurance cover.
• 3 months Maternity, Paternity & Adoption leave all fully paid.
• Professional CII qualification study support relevant to your role and career.
• Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme - up to 5 days annually.

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place nearly £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms. We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too. And that is why you should join us! Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and Benefits, making Jensten Group a fantastic place to work, learn and grow.