At a Glance
- Tasks: Join our vibrant team to streamline HR operations and enhance employee experiences.
- Company: Jensten Group, a leading insurance intermediary known for its people-first approach.
- Benefits: Competitive salary, generous leave, flexible benefits, and professional development support.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
- Why this job: Make a real impact in HR while working with innovative systems and processes.
- Qualifications: Experience in HR roles and a knack for problem-solving and system management.
The predicted salary is between 30000 - 40000 £ per year.
Jensten are seeking a proactive, systems‑savvy and detail‑oriented HR Operations and Systems Associate to join our vibrant and successful People and Culture team, based at our Huntingdon office with a hybrid working approach. In this exciting and varied role, you will work closely with the HR Operations Lead, M&A Lead and wider People and Culture team to support the delivery of HR operations, projects and continuous improvement activity. You will play a key role in onboarding new employees through both recruitment and acquisitions, resolving HR Operations queries and system issues, and helping to build more efficient, automated and agile ways of working.
Key Responsibilities
- Work as part of a growing HR Shared Service style team to deliver a consistent, accurate and employee‑focused HR Operations service, while supporting system improvements, workflow automation and process simplification.
- Support the people and culture integration process for new joiners, including sending contracts and adding employees to internal systems.
- Take ownership of HR Operations queries and system‑related issues, managing them through to resolution and escalating appropriately where specialist input or technical support is required.
- Flexibly support across a range of queries including benefits, contracts, processes, data and reporting, HRIS user queries, learning and development.
- Collaborate with wider People and Culture team including developing relationships with M&A Lead, integration teams and HRBPs.
- Develop strong working knowledge of HR systems including HiBob HRIS, the Flexible Benefits Portal and the HR ticketing system, acting as a confident first point of support for users and process queries.
- Support the development, testing and implementation of HR workflows across core systems, helping to ensure processes are efficient, scalable and easy to follow.
- Identify opportunities to automate repeatable tasks and reduce manual administration, supporting a more agile way of working within HR Operations.
- Maintain accurate HR data and process documentation, ensuring workflows are clear, compliant and consistently followed.
- Gain a thorough understanding of the acquiring business’s payroll and pension processes and providers and assist with the M&A integration plans.
- Use data, analytics, ticket trends and colleague feedback to identify recurring issues and recommend practical improvements, supporting the HR Operations Lead with reporting to the wider business.
- With support of the wider team, transition additional ER/1st line ER activities into the HR Operations team to support HRBPs as a key stakeholder.
- Champion delivery excellence by proactively suggesting improvements, challenging inefficient processes and supporting the adoption of new ways of working.
About you
- Prior experience in an HR Co‑ordinator, HR Administrator or HR Operations role.
- Confident using HR systems, ticketing tools and workflow platforms, with the ability to learn new systems quickly and support others to use them effectively.
- Strong problem‑solving skills, with experience investigating issues, identifying root causes and following through to resolution.
- Comfortable building or improving workflows, automating repeatable tasks and documenting new processes.
- Proactive and curious, with a continuous improvement mindset and the confidence to suggest better ways of working.
- Strong understanding of HR best practices and current regulations.
- CIPD qualification or equivalent is desirable.
- A desire to work with other HR professionals, focusing on operations, systems, process documentation, people analytics and compliance.
- Ability to manage multiple projects and priorities simultaneously.
- Experience in mergers and acquisitions or employee relations is desirable.
Rewards & Benefits
- Competitive salary with an annual pay review and bonus scheme.
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays.
- Auto enrolment into our excellent pension scheme (5% employer matched contribution).
- Flex‑benefits – a range of flexible benefits to choose from, that are most important to you.
- Group Life Assurance cover – a massive X4 of salary.
- 3 months Maternity, Paternity & Adoption leave all fully paid.
- Professional qualification study support relevant to your role and career.
- Perks at work – amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme – up to 5 days annually.
About Us
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit. Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking – while Product & Distribution will unite Jensten’s market‑leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose — ‘Protecting today, empowering tomorrow’ — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
HR Operations & Systems Associate Jensten Group · Huntingdon · employer: Tasker & Partners
Jensten Group is an exceptional employer that prioritises employee well-being and professional growth within a vibrant and supportive work culture. Located in Huntingdon, the company offers a hybrid working approach, competitive salary, generous annual leave, and a range of flexible benefits tailored to individual needs. With a strong focus on continuous improvement and collaboration, employees are empowered to innovate and contribute meaningfully to the HR operations team, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations & Systems Associate Jensten Group · Huntingdon ·
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Tasker & Partners!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Tasker & Partners.
We think you need these skills to ace HR Operations & Systems Associate Jensten Group · Huntingdon ·
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Tasker & Partners. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Tasker & Partners and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Tasker & Partners. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Tasker & Partners's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Tasker & Partners
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Tasker & Partners.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Tasker & Partners will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Tasker & Partners and how you would contribute to adapting HR strategies.
