Commercial Insurance Advisor

Here at Darwin Clayton (Nottingham), we are seeking a Commercial Insurance Advisor to work both with our New Business Account Executive and colleagues in the Existing Business team. This is a dual role supporting and developing new business opportunities to achieve and exceed our growth targets, while also offering support and administration services to existing clients and Account Executives. This is a fantastic and rare opportunity for someone with insurance experience to break into the Commercial Broking world as part of a successful broker.

Key objectives & responsibilities will include:

• To fully and actively support the activities of the New Business Executives and the Existing Business Account Executives to support the growth of Darwin Clayton (UK) Ltd overall.
• To seek and realize cross-selling and up-selling opportunities in all dealings with your existing allocated clients.
• To provide a quality service to clients covering all aspects of their insurance arrangements, including: pre-renewal and renewal processing, claims handling, mid-term adjustments, premium collection, and client and insurer queries.
• To ensure compliance with local procedures, customer service standards, and external compliance regulations, e.g., FCA & Consumer Duty.
• To assist in team performance through regular communication with colleagues and managers to establish and raise concerns and provide solutions.

About you

As a Commercial Insurance Advisor, you’ll need to have drive, enthusiasm, energy, and enjoy achieving targets while maintaining a strong client service approach. You will also be or have:

• Previous insurance sales experience
• Strong verbal and written communication skills
• Experience in handling and converting new business leads
• Ability to work supportively and collaboratively with colleagues
• Work well under pressure and meet deadlines when required, without supervision
• Able to prioritize and organize your workload effectively
• Relevant qualifications (e.g., Cert CII) or willingness to work towards these

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits, including:

• Competitive salary with annual pay review and strong bonus scheme
• Hybrid working with 2 days based from the office
• 27 days annual leave (including a day off for your birthday and another for a religious holiday of your choice) plus bank holidays
• Auto-enrolment into our excellent pension scheme (5% employer matched contribution)
• Flex-benefits — a range of flexible benefits tailored to your needs
• Group Life Assurance cover
• 3 months fully paid Maternity, Paternity & Adoption leave
• Support for professional qualification studies relevant to your role and career
• Perks at work — discounts on cinema tickets, meals out, luxury items, etc.
• Holiday purchase scheme — up to 5 extra days annually

About Us:

Darwin Clayton is a multi-award-winning UK Insurance Broker, part of the Jensten Group; it has a reputation for delivering quality products at competitive premiums. Established in London in 1920, it was founded to provide specialist insurance to clients with unique needs. Darwin Clayton was acquired by the Jensten Group in May 2023. Launched in 2018, Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisitions, it now places nearly £600m GWP into the market via retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms. We bridge the gap in the market between consolidators and provincial brokers. We have the scale, ambition, and expertise to stand out, but also the people, culture, and entrepreneurial spirit to maintain our client focus. That’s why we are not just one of the leading independent broking groups but also one of the most exciting. And that is why you should join us!