At a Glance
- Tasks: Manage client accounts, renew policies, and provide excellent customer service.
- Company: Join Jensten, one of the UK's largest independent insurance brokers.
- Benefits: Competitive salary, 27 days leave, flexible benefits, and professional development support.
- Other info: Enjoy a supportive culture with great career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the insurance industry.
- Qualifications: Experience in commercial insurance and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
The role
We’re now looking for a motivated & experienced Account Handler (Commercial), to join us here at the Jensten Group, looking after a big book of business consisting mainly of Property clients. We arrange insurance directly with policyholders who come to us because of our range of products and excellent service levels. Reporting to the manager, the main purpose of the role is to retain & renew the clients, do any MTA’s as required, and help with any other queries our clients may have. The role is based from our Cheadle office, and we offer hybrid working options once settled into the role. Some key objectives & responsibilities will include:
- Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal and/or new business. To assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
- Identify and pursue cross-selling, up-selling and similar opportunities. Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume.
- Achieve or exceed agreed volume of Quotes/Sales/Income generated from all marketing sources including own personal prospecting activity.
- To understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
- To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA
About you
As one of our Account Handlers, you’ll have excellent communication and written skills with a keen eye for detail. You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general. You will also be or have:
- Insurance background- especially in Property (essential), Commercial (ideal)
- Relevant qualifications (e.g Cert CII) or working towards (ideally)
- Great customer service skills
- Excellent telephone manner, being able to network & build working relationships easily
- Drive and genuine passion to learn and develop within Insurance
- Worked in a similar role previously, with experience of working with Insurers and clients
- Able to use initiative and can multi-task, updating relevant systems and admin
- Acturis systems knowledge & experience (ideally)
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- Competitive salary with an annual pay review and bonus scheme.
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex-benefits- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover- a massive X4 of salary
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme- up to 5 days annually
About Us:
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace - combining scale, deep technical expertise and entrepreneurial spirit.
Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third-party broking partners.
Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.
Our purpose - "Protecting today, empowering tomorrow" - reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.
We sit in a unique space between large consolidators and local brokers - big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
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Account Handler Jensten Insurance Brokers · Cheadle · employer: Tasker & Partners
Jensten is an exceptional employer, offering a dynamic work environment where entrepreneurial spirit meets robust support for employee growth. With a strong focus on integration and cultural alignment during acquisitions, employees are empowered to influence change and drive meaningful outcomes in a rapidly expanding business. Our commitment to putting clients and people first fosters a collaborative culture that values innovation, engagement, and personal development across our 50 UK and Ireland locations.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler Jensten Insurance Brokers · Cheadle ·
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Handler role.
✨Tip Number 2
Practice your pitch! You never know when you’ll get a chance to impress someone with your knowledge of insurance solutions. Be ready to talk about how you can help clients manage their risks and secure renewals. Confidence is key!
✨Tip Number 3
Research Jensten Group thoroughly. Understand their products, culture, and what makes them stand out in the market. This will not only help you in interviews but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Jensten family. Don’t miss out on this opportunity!
We think you need these skills to ace Account Handler Jensten Insurance Brokers · Cheadle ·
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Handler role. Highlight your relevant experience in commercial insurance and any specific skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since excellent communication is key for this role, use clear and concise language in your application. We love candidates who can express their thoughts well, so don’t hold back on showcasing your written skills!
Demonstrate Your Passion for Insurance:Let us know why you’re excited about working in the insurance industry! Share any relevant qualifications or experiences that show your drive to learn and develop within this field. We’re looking for someone who’s genuinely passionate about what they do.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Tasker & Partners
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance and property policies. Familiarise yourself with common terms and concepts, as well as the specific products offered by Jensten. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully communicated with clients or colleagues in the past. This will demonstrate your excellent communication skills and ability to build relationships.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations, like retaining a difficult client or identifying cross-selling opportunities. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and initiative.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewer. This could be about the team culture, growth opportunities, or how success is measured in the role. It shows that you're engaged and serious about wanting to join the team at Jensten.
