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- Tasks: Lead a dynamic team to deliver top-notch claims service and manage complex commercial claims.
- Company: Join Jensten Insurance Brokers, one of the UK's fastest-growing insurance groups.
- Benefits: Enjoy competitive salary, generous leave, flexible benefits, and amazing perks.
- Why this job: Make a real impact in a key leadership role while shaping our claims service.
- Qualifications: Proven experience in commercial claims and strong leadership skills required.
- Other info: Hybrid working options available with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
At Jensten Insurance Brokers, we’re proud to be one of the UK’s fastest-growing insurance groups. We’re now looking for an experienced Regional Claims Manager with a strong background in commercial claims to lead our dedicated team in Leeds.
About the Role
As Claims Manager, you’ll be responsible for overseeing the day-to-day delivery of a high-quality claims service. You’ll lead a team of claims professionals, ensuring efficient handling, reduced claims costs, and excellent client outcomes. This is a key leadership role where your expertise in commercial claims will help shape our service and support the continued growth of the business.
Key Responsibilities
- Lead and manage the claims team to deliver outstanding service to clients and insurers
- Oversee the handling of complex and high-value commercial claims
- Build strong relationships with insurers, TPAs, loss adjusters, and internal stakeholders
- Monitor claims activity, analyse trends, and report on performance
- Act as a referral point for complex cases and support team development
- Implement processes to improve claims handling and ensure compliance with SLAs
- Provide coaching, guidance, and performance management to team members
- Collaborate across the Jensten Group to share best practices and drive consistency
What We’re Looking For
- Proven experience in commercial claims handling and management
- Strong leadership and team development skills
- Excellent communication, negotiation, and problem-solving abilities
- A customer-focused mindset with a drive for continuous improvement
- Ability to analyse data and identify trends to inform decision-making
- Comfortable working in a fast-paced, office-based environment
We are open to candidates being hybrid to either our Leeds or Shipley offices.
Rewards & Benefits
- When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- Competitive salary with an annual pay review and bonus scheme.
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex-benefits – A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Perks at work – amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme – up to 5 days annually
About Us
Launched in 2018 Jensten is one of the UK\’s largest independent broking groups. Growing organically and through strategic acquisition we now place over £650m GWP into the market via our retail insurance broking, Lloyd\’s and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.
And that is why you should join us!
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Regional Claims Manager Jensten Insurance Brokers · Leeds · employer: Tasker & Partners
Contact Detail:
Tasker & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Claims Manager Jensten Insurance Brokers · Leeds ·
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Jensten. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Jensten's values and recent achievements. We want to see that you’re genuinely interested in our growth story and how you can contribute to it.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've successfully managed teams and improved claims processes in your previous roles. We love a good success story!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us you’re proactive!
We think you need these skills to ace Regional Claims Manager Jensten Insurance Brokers · Leeds ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Claims Manager role. Highlight your experience in commercial claims and leadership skills, as these are key for us at Jensten Insurance Brokers.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for our team. Share specific examples of how you've led teams and improved claims processes in your previous roles.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, make sure your application reflects your ability to convey complex information clearly. We want to see how you can build relationships with clients and stakeholders.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jensten.
How to prepare for a job interview at Tasker & Partners
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial claims. Be ready to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show your expertise and give the interviewers confidence in your abilities.
✨Showcase Your Leadership Skills
As a Regional Claims Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, performance management, and fostering a positive work environment. Highlighting your leadership style will resonate well with the interviewers.
✨Build Relationships, Even in the Interview
Since building strong relationships is key in this role, think about how you can demonstrate your interpersonal skills during the interview. Share experiences where you've collaborated with insurers or other stakeholders, and how those relationships led to successful outcomes.
✨Data-Driven Decision Making
Be prepared to discuss how you've used data to inform your decisions in previous roles. Bring examples of how you've analysed claims activity and trends to improve processes or outcomes. This will show that you're not just a people person, but also someone who can leverage data for better results.
