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For Companies At a Glance
- Tasks: Support daily office operations and provide excellent customer service to clients.
- Company: Join Jensten Group, a leading independent insurance broker with a vibrant culture.
- Benefits: Enjoy competitive salary, flexible benefits, generous leave, and perks like discounts and holiday purchases.
- Why this job: Kickstart your career in insurance with a supportive team and opportunities for growth.
- Qualifications: Strong communication skills, multitasking ability, and proficiency in Microsoft Office required.
- Other info: Experience a friendly work environment in the beautiful Lakes area.
The predicted salary is between 28800 - 43200 £ per year.
The role
Do you have strong customer service experience and are looking to start a career in the insurance industry?
Here at Simpson and Parsons (part of Jensten Group), we are seeking to recruit an Administration Assistant to join our friendly and experienced insurance team based in the heart of the Lakes.
Reporting to the General Manager and working within a small team, the main purpose of the role is to support the smooth running of the office while providing friendly and efficient service to our clients.
This is a great opportunity for someone seeking to work for a successful local independent insurance broker and learn from an experienced team.
Key responsibilities as an Administration Assistant will include:
- Assist in managing day-to-day administrative tasks, including data entry and document preparation.
- Handle incoming calls and emails from clients, providing efficient and friendly service.
- Support the team by processing policy applications, endorsements, and cancellations accurately and within established timelines.
- Check documentation from insurers to ensure errors or omissions are corrected prior to issue to clients.
- Liaise with insurers and clients to obtain information and updates, inputting accurately into the system.
About you
As an administrator, you will have experience working in a fast-paced office environment, with the ability to multitask and a desire to start and progress your career in insurance.
You will also have:
- Excellent communication skills, both verbal and written.
- Confident and effective telephone skills.
- The ability to prioritize and organize your workload.
- The ability to work supportively and collaboratively with colleagues.
- Ability to work under pressure and meet deadlines when required.
- Computer skills: Microsoft Word, Excel, and Outlook.
- Attention to detail and the ability to analyze data.
- Handle confidential information professionally.
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits, including:
- Competitive salary with annual pay reviews and a bonus scheme.
- 27 days of annual leave (pro-rated), including a day off for your birthday and another for a religious holiday of your choice, plus bank holidays.
- Auto-enrollment into our excellent pension scheme (5% employer matched contribution).
- Flex-benefits – a range of flexible benefits to choose from that are most important to you.
- Group Life Assurance cover.
- 3 months of fully paid maternity, paternity, and adoption leave.
- Perks at work – discounts on cinema tickets, meals out, luxury items, etc.
- Holiday purchase scheme – up to 5 days annually.
About Us:
Launched in 2018, Jensten is one of the UK\’s largest independent broking groups. Growing organically and through strategic acquisitions, we now place over £600m GWP into the market via our retail insurance broking, Lloyd\’s and London Market broking, and specialist underwriting arms.
We fill the market gap between consolidators and provincial brokers. We have the scale, ambition, and expertise to stand out, but also the people, culture, and entrepreneurial DNA to maintain our client focus. We are not just one of the leading independent broking groups; we are one of the most exciting too.
Join us and be part of a team committed to delivering insurance distribution excellence. We listen and act on feedback to continually improve our culture and make Jensten Group a fantastic place to work, learn, and grow.
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Administration Assistant Simpson & Parsons · Windermere, Lakes employer: Tasker & Partners
Contact Detail:
Tasker & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant Simpson & Parsons · Windermere, Lakes
✨Tip Number 1
Familiarise yourself with the insurance industry by reading up on current trends and news. This will not only help you understand the role better but also give you talking points during your interview.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. This will help you feel more confident when handling calls and emails from clients.
✨Tip Number 3
Network with professionals in the insurance sector, either through LinkedIn or local events. Building connections can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 4
Prepare specific examples of how you've successfully managed administrative tasks in previous roles. Being able to demonstrate your organisational skills will make you stand out as a candidate.
We think you need these skills to ace Administration Assistant Simpson & Parsons · Windermere, Lakes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administrative roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the insurance industry. Mention specific skills that align with the responsibilities listed, such as communication skills and attention to detail.
Showcase Relevant Skills: In your application, emphasise your ability to multitask, work under pressure, and handle confidential information. Provide examples of how you've successfully managed similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Tasker & Partners
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain friendly and efficient under pressure.
✨Demonstrate Organisational Skills
The job involves managing multiple administrative tasks. During the interview, discuss how you prioritise your workload and stay organised, especially in a fast-paced environment. Consider mentioning any tools or methods you use to keep track of tasks.
✨Familiarise Yourself with Insurance Terminology
Even if you're new to the insurance industry, showing that you've done your homework can impress the interviewers. Brush up on basic insurance terms and concepts so you can engage in informed discussions during the interview.
✨Prepare Questions for the Interviewers
Asking insightful questions shows your interest in the role and the company. Prepare a few questions about the team dynamics, training opportunities, or the company's approach to client service to demonstrate your enthusiasm and curiosity.
