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For Companies At a Glance
- Tasks: Join our team as a Commercial Account Handler, managing insurance solutions and client relationships.
- Company: Jensten is a leading independent broking group in the UK, known for its vibrant culture and growth.
- Benefits: Enjoy competitive salary, 27 days leave, flexible benefits, and amazing perks like cinema discounts.
- Why this job: Experience a dynamic role with diverse tasks and a supportive team focused on your growth.
- Qualifications: Insurance experience preferred; strong communication skills and a passion for learning are essential.
- Other info: We offer professional qualification support and a fun, engaging workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
The role
Looking for your next big move in insurance? We’re on the hunt for a motivated and experienced Commercial Account Handler to join our friendly team here at The Jensten Group in Newcastle! You’ll work closely with our Branch Manager and a small (but mighty) team, supporting our vibrant General Commercial Insurance book — including Property, SMEs, and more.
Your day-to-day? Think renewals, new business, mid-term adjustments, retention, and finding smart solutions for clients. No two days are the same, and we like it that way!
What You’ll Be Getting Up To:
- Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal and/or new business.
- Assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
- Identify and pursue cross-selling, up-selling and similar opportunities.
- Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume.
- Achieve or exceed agreed volume of Quotes/Sales/Income generated from all marketing sources including own personal prospecting activity.
- Understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
- Ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA.
About you
You’re not just experienced in insurance — you’re passionate about it! You bring strong communication skills, a sharp eye for detail, and the drive to keep learning and growing.
You will also be or have:
- Insurance background - Commercial experience (desirable)
- Relevant qualifications (e.g Cert CII) or keen to work towards
- Great customer service skills
- Excellent telephone manner, being able to network & build working relationships easily
- Drive and genuine passion to learn and develop within Insurance
- Worked in a similar role previously, with experience of working with Insurers and clients
- Able to use initiative and can multi-task, updating relevant systems and admin
- Acturis systems knowledge & experience (desirable)
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- Competitive salary with an annual pay review and bonus scheme.
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex-benefits- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover- a massive X4 of salary
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme- up to 5 days annually
About Us:
Launched in 2018, Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition, we now place over £650m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition, and expertise to stand out, but the people, culture, and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, but also one of the most exciting.
And that is why you should join us! Our goal is to have people in our Group who enjoy being part of one team with a shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn, and grow.
Account Handler Jensten Insurance Brokers · Newcastle · employer: Tasker & Partners
Contact Detail:
Tasker & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler Jensten Insurance Brokers · Newcastle ·
✨Tip Number 1
Familiarise yourself with the specific types of insurance products that Jensten handles, such as Property and SMEs. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of their business.
✨Tip Number 2
Network with current or former employees of Jensten Insurance Brokers on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your previous experience in commercial insurance and how it relates to the role. Be ready to share specific examples of how you've successfully handled renewals, new business, or client relationships in the past.
✨Tip Number 4
Showcase your passion for continuous learning in the insurance field. Mention any relevant qualifications you have or are pursuing, like Cert CII, and express your eagerness to grow within the industry during your interactions with the team.
We think you need these skills to ace Account Handler Jensten Insurance Brokers · Newcastle ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance. Emphasise your skills in client communication, problem-solving, and any specific insurance qualifications you possess, such as Cert CII.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry. Mention specific examples of how you've successfully handled accounts or provided solutions in previous roles to demonstrate your fit for the position.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as customer service, attention to detail, and the ability to multi-task. Use concrete examples to illustrate these skills in action.
Show Enthusiasm for Learning: Express your eagerness to grow within the insurance field. Mention any ongoing education or professional development efforts, and how they align with the company's commitment to supporting employee growth.
How to prepare for a job interview at Tasker & Partners
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially around commercial policies. Be prepared to discuss specific types of coverage and how they apply to different businesses, as this will show your passion and expertise in the field.
✨Showcase Your Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Think about examples from your past experiences where you successfully communicated with clients or colleagues, and be ready to share these during the interview.
✨Demonstrate Problem-Solving Abilities
The role involves finding smart solutions for clients, so come prepared with examples of how you've tackled challenges in previous positions. Highlight your ability to think on your feet and provide innovative solutions to complex problems.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the team faces. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
