Account Handler Jensten Insurance Brokers · Newcastle ·
Account Handler Jensten Insurance Brokers · Newcastle ·

Account Handler Jensten Insurance Brokers · Newcastle ·

North East Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Commercial Account Handler, managing insurance solutions and client relationships.
  • Company: Jensten Group is a leading independent broking group in the UK, known for its vibrant culture.
  • Benefits: Enjoy competitive salary, 27 days leave, flexible benefits, and amazing perks like discounts and study support.
  • Why this job: Experience a dynamic work environment with opportunities for growth and a supportive team culture.
  • Qualifications: Insurance experience preferred; strong communication skills and a passion for learning are essential.
  • Other info: Join a rapidly growing company that values teamwork and client focus.

The predicted salary is between 28800 - 42000 £ per year.

The role

Looking for your next big move in insurance? We’re on the hunt for a motivated and experienced Commercial Account Handler to join our friendly team here at The Jensten Group in Newcastle! You’ll work closely with our Branch Manager and a small (but mighty) team, supporting our vibrant General Commercial Insurance book — including Property, SMEs, and more.

Your day-to-day? Think renewals, new business, mid-term adjustments, retention, and finding smart solutions for clients. No two days are the same, and we like it that way!

What You’ll Be Getting Up To:

  • Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal and/or new business. To assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
  • Identify and pursue cross-selling, up-selling and similar opportunities. Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume.
  • Achieve or exceed agreed volume of Quotes/Sales/Income generated from all marketing sources including own personal prospecting activity.
  • To understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
  • To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA

About you

You’re not just experienced in insurance — you’re passionate about it! You bring strong communication skills, a sharp eye for detail, and the drive to keep learning and growing.

You will also be or have:

  • Insurance background- Commercial experience (desirable)
  • Relevant qualifications (e.g Cert CII) or keen to work towards
  • Great customer service skills
  • Excellent telephone manner, being able to network & build working relationships easily
  • Drive and genuine passion to learn and develop within Insurance
  • Worked in a similar role previously, with experience of working with Insurers and clients
  • Able to use initiative and can multi-task, updating relevant systems and admin
  • Acturis systems knowledge & experience (desirable)

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

  • Competitive salary with an annual pay review and bonus scheme.
  • 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
  • Auto enrolment into our excellent pension scheme (5% employer matched contribution)
  • Flex-benefits- A range of flexible benefits to choose from, that are most important to you
  • Group Life Assurance cover- a massive X4 of salary
  • 3 months Maternity, Paternity & Adoption leave all fully paid
  • Professional qualification study support relevant to your role and career
  • Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
  • Holiday purchase scheme- up to 5 days annually

About Us:

Launched in 2018, Jensten is one of the UK\’s largest independent broking groups. Growing organically and through strategic acquisition, we now place over £650m GWP into the market via our retail insurance broking, Lloyd\’s and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition, and expertise to stand out, but the people, culture, and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, but also one of the most exciting.

And that is why you should join us!

Our goal is to have people in our Group who enjoy being part of one team with a shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn, and grow.

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Account Handler Jensten Insurance Brokers · Newcastle · employer: Tasker & Partners

At Jensten Insurance Brokers in Newcastle, we pride ourselves on fostering a supportive and dynamic work culture that encourages personal and professional growth. With competitive salaries, generous annual leave, and comprehensive benefits including study support for professional qualifications, we empower our employees to thrive in their careers while enjoying a vibrant team atmosphere. Join us to be part of an ambitious and innovative independent broking group where your contributions truly matter.
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Contact Detail:

Tasker & Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler Jensten Insurance Brokers · Newcastle ·

Tip Number 1

Familiarise yourself with the latest trends in commercial insurance, especially regarding SMEs and property. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.

Tip Number 2

Network with professionals in the insurance sector, particularly those who work in account handling or broking. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.

Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships or resolved issues in previous roles. This will showcase your customer service skills and ability to handle the dynamic nature of the job.

Tip Number 4

Research Jensten Insurance Brokers thoroughly, including their company culture and values. Tailoring your approach to align with their ethos will show that you're genuinely interested in being part of their team.

We think you need these skills to ace Account Handler Jensten Insurance Brokers · Newcastle ·

Commercial Insurance Knowledge
Client Relationship Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Sales and Negotiation Skills
Cross-Selling and Up-Selling Techniques
Time Management
Initiative and Proactivity
FCA Compliance Knowledge
Acturis Systems Knowledge
Customer Service Excellence
Networking Skills
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance. Emphasise your skills in client communication, problem-solving, and any specific qualifications like Cert CII that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for insurance and your understanding of the role. Mention specific examples from your past work that demonstrate your ability to handle renewals, new business, and client relationships.

Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, customer service, and the ability to multi-task. Use concrete examples to illustrate how you've successfully applied these skills in previous roles.

Show Enthusiasm for Learning: Express your eagerness to grow within the insurance field. Mention any ongoing professional development or training you are pursuing, and how it aligns with the company's commitment to supporting employee growth.

How to prepare for a job interview at Tasker & Partners

Know Your Insurance Stuff

Make sure you brush up on your insurance knowledge, especially around commercial insurance. Be prepared to discuss different types of policies and risk management solutions, as this will show your passion and expertise in the field.

Showcase Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. Think about examples from your past experiences where you successfully built relationships with clients or colleagues, as these will demonstrate your ability to connect with others.

Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, such as dealing with a difficult client or managing multiple tasks. Prepare some scenarios from your previous roles that highlight your problem-solving skills and ability to multitask effectively.

Research Jensten Group

Familiarise yourself with Jensten Group's values, culture, and recent developments. Showing that you understand their position in the market and their commitment to client focus will help you stand out as a candidate who is genuinely interested in joining their team.

Account Handler Jensten Insurance Brokers · Newcastle ·
Tasker & Partners

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