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- Tasks: Support Account Executives with client enquiries and policy management in a dynamic insurance environment.
- Company: Join One Broker, part of the Jensten Group, a leading UK insurance intermediary known for its people-first approach.
- Benefits: Enjoy 27 days annual leave, flexible benefits, and perks like discounts on cinema tickets and meals.
- Why this job: This role offers career growth, a supportive team culture, and the chance to make a real impact.
- Qualifications: Experience in Commercial Insurance is essential; CII qualifications are a plus but not mandatory.
- Other info: Hybrid working options available after probation, plus free on-site parking for an easier commute.
The predicted salary is between 28800 - 43200 £ per year.
We’re excited to be recruiting a Corporate Account Handler to join our established and supportive team at One Broker, part of the growing Jensten Group.
If you have experience in Commercial Insurance and are ready to take the next step into a corporate role, this is a fantastic opportunity to grow your career with a forward-thinking, people-focused brokerage.
While Jensten has recently celebrated surpassing 1,000 employees, our Norwich office retains a warm, close-knit feel, with a team of over 70 friendly and supportive colleagues. Our Corporate division delivers tailored Commercial insurance solutions to a wide variety of clients across multiple sectors, offering plenty of variety and challenge.
You’ll start in our Norwich office, and once you’ve completed your probation, you’ll have the flexibility to move to a hybrid working model. We also offer free on-site parking, making your commute that bit easier.
Key objectives & responsibilities will include:
- Provide administration support for Account Executives in obtaining new business quotations and arranging cover, checking new policy documentation for accuracy and liaising with clients or insurers.
- Processing mid-term adjustments and quarterly declarations.
- Dealing with clients’ day-to-day enquiries promptly and managing expectations.
- Referring technical queries to relevant Account Executives, Handlers, and Directors.
- Negotiating and inviting renewal of allocated clients’ policies.
- Ensuring all client records reflect current risk details, including sums insured, perils, excesses, extensions, and exclusions.
- Attaining cross-sell / up-sell opportunities on policies.
- Liaising with Claims department over claims queries and reports.
- Creating invoices and credit notes for New Business, Renewals, and Mid-Term Adjustments in line with the Broking Manual.
- Actioning meeting minutes from Account Executives and updating the system accordingly.
About You
As a Corporate Account Handler, you’ll bring solid Commercial Insurance knowledge and a passion for delivering exceptional client service. Strong diary management, effective planning, organizational skills, and the ability to meet deadlines are key to success. Collaboration is essential—you’ll work closely with Account Executives, fellow Handlers, and Claims colleagues to support a diverse portfolio of policies.
Other skills/requirements:
- Strong customer service skills gained within an insurance setting.
- CII Qualifications or a desire to work towards these (not essential).
- Experience using Acturis (advantageous).
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits, including:
- 27 days annual leave (including a day off for your birthday and another for a religious holiday of your choice) plus bank holidays.
- Auto-enrollment into our pension scheme (5% employer contribution).
- Flex-benefits—flexible benefits tailored to your needs.
- Group Life Assurance cover.
- 3 months paid Maternity, Paternity & Adoption leave.
- Support for professional qualification studies relevant to your role.
- Perks at work—discounts on cinema tickets, meals, luxury items, etc.
- Holiday purchase scheme—up to 5 days annually.
About Us:
One Broker Group (part of the Jensten Group) services commercial and personal clients across East Anglia, focusing on business, property, construction, manufacturing, and haulage. We also offer specialist schemes with national distribution, including solutions for private ambulances, community-led housing, community assets, thatched homes, charities, and classic cars.
Jensten is a leading UK insurance intermediary group known for putting clients and people first. Since 2018, we’ve built a standout business through scale, expertise, and entrepreneurial spirit.
Operating through six divisions—Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking, and Underwriting—we deliver tailored insurance solutions directly and through trusted partners.
Thanks to growth and acquisitions, Jensten is now a Top 10 Independent Broker, placing over £650 million GWP, with more than 1,000 employees across 35 locations and 85 franchise holders nationwide.
We bridge the gap between large consolidators and local brokers—offering scale and agility, maintaining a client-focused culture.
And that’s why you should join us.
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Account Handler - Corporate Insurance One Broker · Norwich · employer: Tasker & Partners
Contact Detail:
Tasker & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Corporate Insurance One Broker · Norwich ·
✨Tip Number 1
Familiarise yourself with the specific types of corporate insurance that One Broker handles. Understanding their client base and the sectors they serve will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current employees or industry professionals who have experience in corporate insurance. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in commercial insurance and how they relate to the responsibilities of a Corporate Account Handler. Be ready to share specific examples of how you've successfully managed client relationships or handled complex queries.
✨Tip Number 4
Showcase your organisational skills by discussing any tools or methods you use for diary management and planning. This role requires effective time management, so demonstrating your ability to prioritise tasks will set you apart.
We think you need these skills to ace Account Handler - Corporate Insurance One Broker · Norwich ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Commercial Insurance and any relevant skills that align with the responsibilities of a Corporate Account Handler. Use specific examples to demonstrate your customer service skills and ability to manage client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional client service and your desire to grow within the insurance sector. Mention your familiarity with the insurance industry and how you can contribute to the team at One Broker.
Highlight Relevant Qualifications: If you have any CII qualifications or are working towards them, be sure to mention this in your application. Even if not essential, showing your commitment to professional development can set you apart from other candidates.
Showcase Team Collaboration Skills: Since collaboration is key in this role, provide examples of how you've successfully worked in teams in previous positions. Highlight your ability to liaise with different departments, such as Claims and Account Executives, to achieve common goals.
How to prepare for a job interview at Tasker & Partners
✨Showcase Your Commercial Insurance Knowledge
Make sure to highlight your experience in commercial insurance during the interview. Be prepared to discuss specific cases or scenarios where you successfully managed client accounts or resolved issues, as this will demonstrate your expertise and suitability for the Corporate Account Handler role.
✨Emphasise Customer Service Skills
Since delivering exceptional client service is crucial for this position, share examples of how you've gone above and beyond for clients in previous roles. This could include handling difficult situations or providing tailored solutions that exceeded client expectations.
✨Demonstrate Organisational Skills
The role requires strong diary management and effective planning. Be ready to discuss how you prioritise tasks and manage your time efficiently. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Prepare Questions About the Company Culture
One Broker prides itself on its supportive team environment. Prepare thoughtful questions about the company culture and team dynamics to show your interest in fitting into their close-knit team. This will also help you assess if the workplace aligns with your values.
