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- Tasks: Manage operations, develop policies, and lead projects to enhance service quality.
- Company: Join a growing team focused on operational excellence and innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real impact by leading teams and improving operational processes.
- Qualifications: Experience in management, strong leadership skills, and a knack for problem-solving.
- Other info: Opportunity for travel and hands-on involvement in diverse projects.
The predicted salary is between 36000 - 60000 £ per year.
As we continue to grow we are looking for people to join our team. Below is a breakdown of key elements:
- Process & Policy Management: Develop, maintain, and implement standardised operational procedures, policies, and workflows, ensuring compliance with regulations and best practices.
- Performance & Quality: Monitor Key Performance Indicators (KPIs), analyse data to identify issues, and drive quality improvements across services.
- Stakeholder & Client Liaison: Serve as a primary point of contact, managing relationships with internal teams (like site managers, IT) and external clients/partners, providing guidance and updates.
- Project & Change Management: Lead or support projects, innovations, and initiatives, ensuring successful integration into daily operations.
- Team Leadership: Recruit, train, motivate, and potentially deputize for operational leads, ensuring staff are equipped and performing effectively.
- Resource & Equipment Management: Oversee the procurement, maintenance, and management of necessary systems, equipment, and facilities.
- Compliance & Risk: Ensure adherence to health & safety, data protection (GDPR/DPA), safeguarding, and other statutory requirements.
Some travelling will be part of the role.
Operational Support Team Manager employer: TASK
Contact Detail:
TASK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Team Manager
✨Tip Number 1
Network like a pro! Reach out to current employees in the company or industry. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just a good fit for the role, but also for the team culture.
✨Tip Number 3
Practice common interview questions with a mate. The more we rehearse, the more confident we’ll feel when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role.
We think you need these skills to ace Operational Support Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operational Support Team Manager role. Highlight your experience in process management, performance monitoring, and team leadership to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about operational support and how your background aligns with our needs. Don’t forget to mention any relevant projects or initiatives you've led.
Showcase Your Data Skills: Since analysing KPIs is key for this role, make sure to include examples of how you've used data to drive improvements in past positions. We love seeing how you’ve made a difference through data-driven decisions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TASK
✨Know Your Processes
Familiarise yourself with standardised operational procedures and policies relevant to the role. Be ready to discuss how you’ve implemented or improved processes in your previous positions, as this will show your understanding of compliance and best practices.
✨Data-Driven Mindset
Brush up on your analytical skills! Be prepared to talk about how you've monitored KPIs and used data to drive quality improvements. Having specific examples ready will demonstrate your ability to identify issues and implement solutions effectively.
✨Stakeholder Savvy
Think about your experience managing relationships with various stakeholders. Prepare to share examples of how you’ve successfully liaised with internal teams and external clients, showcasing your communication skills and ability to provide guidance.
✨Leadership Experience
Reflect on your leadership style and experiences. Be ready to discuss how you’ve recruited, trained, and motivated team members. Highlight any instances where you’ve stepped up to lead projects or initiatives, as this will illustrate your capability to manage and inspire a team.
