At a Glance
- Tasks: Manage operations, develop procedures, and ensure compliance while leading projects.
- Company: Join a growing team focused on operational excellence and innovation.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Why this job: Be a key player in driving quality improvements and making a real impact.
- Qualifications: Strong organisational skills and a passion for teamwork and leadership.
- Other info: Opportunity for travel and dynamic career growth in a vibrant setting.
The predicted salary is between 36000 - 60000 £ per year.
As we continue to grow we are looking for people to join our team. Below is a breakdown of key elements:
- Process & Policy Management: Develop, maintain, and implement standardised operational procedures, policies, and workflows, ensuring compliance with regulations and best practices.
- Performance & Quality: Monitor Key Performance Indicators (KPIs), analyse data to identify issues, and drive quality improvements across services.
- Stakeholder & Client Liaison: Serve as a primary point of contact, managing relationships with internal teams (like site managers, IT) and external clients/partners, providing guidance and updates.
- Project & Change Management: Lead or support projects, innovations, and initiatives, ensuring successful integration into daily operations.
- Team Leadership: Recruit, train, motivate, and potentially deputize for operational leads, ensuring staff are equipped and performing effectively.
- Resource & Equipment Management: Oversee the procurement, maintenance, and management of necessary systems, equipment, and facilities.
- Compliance & Risk: Ensure adherence to health & safety, data protection (GDPR/DPA), safeguarding, and other statutory requirements.
Some travelling will be part of the role.
Operational Support Team employer: TASK
Contact Detail:
TASK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Team
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operational procedures and think about how your skills can help improve their KPIs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially around project management and team leadership. We want to hear how you’ve led initiatives or improved processes in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Operational Support Team
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process management and compliance. We want to see how your skills align with our operational needs!
Showcase Your Data Skills: Since performance and quality are key, don’t forget to mention any experience you have with monitoring KPIs or analysing data. We love seeing how you’ve driven improvements in past roles!
Highlight Teamwork and Leadership: We’re all about collaboration here at StudySmarter, so share examples of how you’ve led teams or worked closely with stakeholders. It’s important for us to know you can manage relationships effectively!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at TASK
✨Know Your Processes
Familiarise yourself with standardised operational procedures and policies relevant to the role. Be ready to discuss how you’ve implemented or improved processes in your previous jobs, as this will show your understanding of compliance and best practices.
✨Data-Driven Mindset
Brush up on your analytical skills! Be prepared to talk about how you've monitored KPIs in the past and what steps you took to drive quality improvements. Having specific examples will demonstrate your ability to analyse data effectively.
✨Stakeholder Engagement
Think about your experience managing relationships with various stakeholders. Prepare to share examples of how you’ve successfully liaised with internal teams and external clients, highlighting your communication skills and ability to provide guidance.
✨Project Management Experience
Be ready to discuss any projects you've led or supported. Highlight your role in ensuring successful integration into daily operations and how you managed change. This will showcase your leadership skills and adaptability.