Operational Support Team Manager in Morecambe

As we continue to grow we are looking for people to join our team. Below is a breakdown of key elements

Process & Policy Management

Develop, maintain, and implement standardised operational procedures, policies, and workflows, ensuring compliance with regulations and best practices.

Performance & Quality

Monitor Key Performance Indicators (KPIs), analyse data to identify issues, and drive quality improvements across services.

Stakeholder & Client Liaison

Serve as a primary point of contact, managing relationships with internal teams (like site managers, IT) and external clients/partners, providing guidance and updates.

Project & Change Management

Lead or support projects, innovations, and initiatives, ensuring successful integration into daily operations.

Team Leadership

Recruit, train, motivate, and potentially deputize for operational leads, ensuring staff are equipped and performing effectively.

Resource & Equipment Management

Oversee the procurement, maintenance, and management of necessary systems, equipment, and facilities.

Compliance & Risk

Ensure adherence to health & safety, data protection (GDPR/DPA), safeguarding, and other statutory requirements.

Some travelling will be part of the role to carry out the role

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