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- Tasks: Lead a team to develop and implement operational procedures and manage client relationships.
- Company: Join a growing company focused on innovation and teamwork.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact by improving services and leading a dynamic team.
- Qualifications: Experience in management and strong communication skills required.
- Other info: Exciting career growth potential in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
As we continue to grow we are looking for people to join our team. Below is a breakdown of key elements:
- Process & Policy Management: Develop, maintain, and implement standardised operational procedures, policies, and workflows, ensuring compliance with regulations and best practices.
- Performance & Quality: Monitor Key Performance Indicators (KPIs), analyse data to identify issues, and drive quality improvements across services.
- Stakeholder & Client Liaison: Serve as a primary point of contact, managing relationships with internal teams (like site managers, IT) and external clients/partners, providing guidance and updates.
- Project & Change Management: Lead or support projects, innovations, and initiatives, ensuring successful integration into daily operations.
- Team Leadership: Recruit, train, motivate, and potentially deputize for operational leads, ensuring staff are equipped and performing effectively.
- Resource & Equipment Management: Oversee the procurement, maintenance, and management of necessary systems, equipment, and facilities.
- Compliance & Risk: Ensure adherence to health & safety, data protection (GDPR/DPA), safeguarding, and other statutory requirements.
Some travelling will be part of the role to carry out the role.
Operational Support Team Manager in England employer: TASK
Contact Detail:
TASK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Team Manager in England
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and get the inside scoop on what it’s really like to work in the Operational Support Team.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with the company’s policies and procedures, and think about how your skills can help improve their KPIs and quality standards.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you’ve motivated teams in the past and how you can bring that energy to the role. We love seeing candidates who can inspire others!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Operational Support Team Manager in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process management and team leadership. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant achievements!
Showcase Your Data Skills: Since performance and quality monitoring is key for us, include examples of how you've used data to drive improvements in previous roles. We love numbers, so if you’ve got KPIs that demonstrate your impact, flaunt them!
Highlight Your Communication Skills: As a primary point of contact, strong communication is essential. Use your application to illustrate how you've successfully managed relationships with stakeholders or clients in the past. We’re looking for clear, effective communicators!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at TASK
✨Know Your Processes
Familiarise yourself with standardised operational procedures and policies relevant to the role. Be ready to discuss how you’ve implemented or improved processes in your previous positions, as this will show your understanding of compliance and best practices.
✨Data-Driven Mindset
Brush up on your analytical skills! Be prepared to talk about how you've monitored KPIs in the past and what steps you took to drive quality improvements. Use specific examples to demonstrate your ability to analyse data and identify issues.
✨Build Relationships
Since stakeholder and client liaison is key, think about how you’ve managed relationships in previous roles. Prepare anecdotes that highlight your communication skills and how you’ve provided guidance and updates to both internal teams and external partners.
✨Leadership Experience
Reflect on your experience in team leadership. Be ready to discuss how you’ve recruited, trained, and motivated staff. Share examples of how you’ve ensured your team is equipped and performing effectively, as this will showcase your capability to lead and support operational leads.
