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- Tasks: Be the friendly face of ISLAND Arts Centre, providing top-notch customer service and administrative support.
- Company: Join a vibrant arts centre in Lisburn, dedicated to community engagement and creativity.
- Benefits: Earn £13.69 per hour, enjoy holiday pay, and gain valuable experience in the arts sector.
- Why this job: Perfect for those who love arts and culture, with opportunities to engage with the community.
- Qualifications: Five GCSEs at Grade A-C or equivalent, plus customer service experience.
- Other info: Flexible hours, mainly evenings and weekends, with a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Temporary PT Arts Receptionist – Lagan Valley Island Lisburn 17.50 hours per week 24 week Temporary Contract
KEY PURPOSE OF THE JOB: The post-holder is at the forefront of customer service at ISLAND Arts Centre and is responsible for the provision of a full range of reception, clerical and administrative services relating to the Arts Service.
KEY DUTIES AND RESPONSIBILITIES
- Deal with the public, in person and by telephone in accordance with the Council’s Customer Care Standards.
- Deal with first-hand client enquiries, problems, difficulties or complaints and record as appropriate to ensure a high level of customer service provision.
- Operate a range of computerised booking/cash systems, room hire, and the uploading and maintaining of all season programme information onto a computerised box office system.
- Provide administrative support to the Arts Information and Education Officers.
- Maintenance of Customer databases; coalition and evaluation of customer satisfaction surveys and additional features to Box Office.
- Undertake market research and marketing activities in the promotion of the Arts Service, including telesales activity, customer care and audience development initiatives.
- Provision of clerical and administrative support to Arts Service Officers to include Word Processing, Box Office service, Island Arts Centre’s ticketing and cash handling systems, and assisting with the setup of any new software as required.
- Processing incoming/outgoing mail, reconciliation and lodging of income.
- Promotion of Council services and special events, assisting at events as required, undertaking the handling and selling of related goods and services.
- Assist with the security of exhibitions and other assets of the Council by being vigilant and reporting occurrences to the acting Duty Officer.
- Updating and maintaining the live events section of the Lagan Valley Island website on behalf of Centre Management for all Island Arts Centre shows and performances as instructed by Island Arts Centre Officers.
- Participation in the interchange of duties to cover staff breaks, sickness, leave and staff vacancies, etc.
- Working shift patterns and unsociable hours at times as part of this.
- Opening/Closing the Arts Centre in conjunction with the Arts Attendant.
- Preparation of the Arts Centre for the day ahead.
- Ensure all Health & Safety legislation, published relevant guidelines and Council Health & Safety policies and procedures are complied with in relation to the services and activities within the facility.
Qualifications and Experience:
- Five GCSE passes at Grade A-C, NVQ Level 2 in administration or equivalent.
- One year’s experience in a customer service environment or receptionist post. Where applicants do not hold the qualifications as outlined, they must demonstrate a minimum of three years’ experience as outlined.
Knowledge:
- A working knowledge of computer packages to include database experience.
Desirable:
- Experience in the operation of a computerised booking/cash system.
Other Information:
- Target Start Date: 12 March 2026
- Closing Date: 17 February 2026 @ 4.00 pm
- Hours: 17.50 hours per week, mainly 4.30 pm to 10.00 pm and one Saturday 9.00-5.00 pm will be required to work on a rota basis.
- Hourly Rate of Pay: £13.69 per hour plus holiday pay
- Location: Lisburn
If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment to speak to one of our consultants. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
PT Arts Receptionist (17.50 hrs) Lisburn Temporary Contract employer: Task Recruitment
Contact Detail:
Task Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PT Arts Receptionist (17.50 hrs) Lisburn Temporary Contract
✨Tip Number 1
Get to know the company! Research ISLAND Arts Centre and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with the public, think of scenarios where you might need to handle complaints or enquiries. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people who work at ISLAND Arts Centre or in similar roles. They might give you insider tips or even put in a good word for you. Plus, it’s a great way to learn more about the job!
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after you’ve applied!
We think you need these skills to ace PT Arts Receptionist (17.50 hrs) Lisburn Temporary Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administrative roles. We want to see how your skills match the key duties of the Arts Receptionist position!
Show Off Your Skills: Don’t forget to mention your computer skills, especially if you have experience with booking or cash systems. We love seeing candidates who are tech-savvy and can handle our systems with ease.
Be Personable: Since this role is all about customer service, let your personality shine through in your application. We’re looking for someone who can connect with the public and handle enquiries with a smile!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get back to you quickly!
How to prepare for a job interview at Task Recruitment
✨Know Your Customer Service Standards
Familiarise yourself with the Council’s Customer Care Standards before the interview. Be ready to discuss how you would handle various customer interactions, including complaints and enquiries, as this role is all about providing top-notch service.
✨Show Off Your Tech Skills
Since the job involves operating computerised booking and cash systems, brush up on your tech skills. Be prepared to talk about any relevant experience you have with databases or booking systems, and maybe even share a specific example of how you’ve used technology to improve customer service.
✨Demonstrate Your Team Spirit
This position requires flexibility and teamwork, especially when covering for staff breaks or sickness. Think of examples from your past where you’ve worked well in a team or adapted to changing circumstances, and be ready to share those stories.
✨Prepare for Shift Patterns
Since the role involves working unsociable hours, be honest about your availability and willingness to work shifts. It’s a good idea to think about how you manage your time and energy during late shifts, so you can reassure the interviewers that you’re up for the challenge.
