Cemeteries Administrator - Temporary Contract Belfast

Full time hours

Main purpose of job

To be responsible to the Bereavement Administration Manager, through the Senior Cemeteries Administrator, for the work in a site-based cemetery office or in the central public office (Cecil Ward Building) as required. To provide clerical and administrative support to ensure the service meets its objectives in a cost efficient and effective manner. To respond to enquiries and complaints from the public and representatives from the bereavement industry; providing practical advice and front-line customer support as required, in a sympathetic and dignified manner.

Summary of responsibilities and personal duties:

• To assist in the end-to-end administration of the council's cemeteries and crematorium including, but not limited to: In particular for assisting in the booking, recording and processing of statutory documentation for burials and cremations; includes key-holding duties at site offices.
• To respond to enquiries and complaints from the public and representatives from the bereavement industry, providing front line customer support as appropriate, in a tactful and sensitive manner.
• To assist the public in the selection and identification of graves, by delivering accurate and relevant information.
• To deal with funeral directors in relation to all aspects of cemetery administration and funeral arrangements for burial and cremation.
• To direct funeral corteges and visitors to graves and other facilities on site as required.
• To accept payments for bereavement services including burials and memorialisation.
• To ensure accurate and up-to-date information is maintained in relation to specifications for foundations.
• To liaise with the Cemeteries Central Office and monumental sculptors regarding the enforcement of procedural and policy requirements relating to the checking of headstones and surrounds.
• To maintain site maps to assist in the identification of graves for interment in conjunction with cemeteries operations staff.
• To assist in the administration of other cemetery sites as required, including assisting the public in the identification of graves.

This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role.

Essential criteria

Experience Applicants must, as at the closing date be able to demonstrate by providing personal and specific examples, at least one year's relevant experience of: working in an environment which deals with bereavement issues including providing advice and support to customers in a sympathetic and sensitive manner; undertaking administrative and cash handling duties within a business environment; and using information technology software such as Microsoft Office, or equivalent packages.

Other Information:

• Start Date: 14 August 2026
• Closing date: 13 August 2026
• Rate of pay: £14.35 per hour plus accrued holiday pay
• Hours of work: 37 per week
• Location: Linenhall Street Belfast

If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment to speak to one of our consultants.

The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.