At a Glance
- Tasks: Supervise the bowling centre, manage bookings, and ensure a fun experience for customers.
- Company: Join the vibrant team at Dundonald Ice Bowl, where fun meets professionalism.
- Benefits: Earn £13.69 per hour, enjoy flexible hours, and gain valuable experience.
- Other info: Opportunity for career growth in a dynamic leisure environment.
- Why this job: Perfect for those who love sports and want to develop customer service skills.
- Qualifications: Experience in customer service and cash handling is essential.
The predicted salary is between 13.69 - 13.69 £ per hour.
KEY PURPOSE OF THE JOB:
As a member of the Sports Services Team, the post holder will be responsible for the effective running of the Tenpin Bowling Centre whilst on shift including day to day supervision of the bowling centre and customer service staff, dealing with the public, cash handling and telephone/public bookings. The post holder will assume other delegated duties appropriate to the post reasonably assigned by management.
KEY DUTIES AND RESPONSIBILITIES:
- Operate the bowling centre POS terminal in a busy customer focused environment.
- Allocate and control lanes to customers including management of lane times and bookings in order to maximise income and to ensure the smooth running of the facility.
- Programme everyday pricing, offers and holiday prices.
- Cash handling including reconciliation and lodgement preparation.
- Carry out lane maintenance on a weekly basis preparing and cleaning bowling approaches by burnishing to completion standard also clean surrounding areas including lane gutters and seated area and carry out any other requirements in preparation for events/leagues and competitions.
- Management, promotion, coordination and running of leagues/tournaments and special events.
- Responsible for the on-shift supervision of customer service staff ensuring that lanes are being monitored and customer needs met at all times covering these duties on a covering duty as and when required.
- Carry out training, assisting with rotas, attending meetings and take minutes as required.
- Assist in inducting new staff and any temporary work placement students.
- Helping ensure that all health & safety legislation, relevant guidelines and Council Health & Safety policies are complied with in relation to the services and activities of the facility and ensuring that any defects or potential risks are reported to their immediate supervisor.
- Help ensure that all Child Protection and Vulnerable Adult legislation, published relevant guidelines and Council policies are complied with in the operation of the services and activities of the facility, to help ensure a safe environment for both customers and work colleagues.
- Assisting with the general control and supervision of customers to help ensure a safe and enjoyable experience for all and deal with all customer contacts in a positive, helpful and friendly manner.
- Help ensure that relevant checks and records such as health & safety, cleaning checks, accident/incident report forms etc. are completed in a consistent and accurate manner.
- Assist with the delivery of the centre programme and carry out any additional duties relevant to the post.
- Responsible for responding to and dealing with accidents throughout the centre and administer first aid in the absence of nursing staff, if qualified to do so.
Note: The postholder should be aware that the responsibilities and functional areas of the post may be subject to change as a result of organisational change. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of functional responsibilities. The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation.
Qualifications and Experience:
It is essential that applicants have a minimum of:
- A minimum of one year’s experience within a similar working environment.
- Previous experience dealing with the general public.
- Experience of recording and maintaining information.
- Experience of using electronic point of sale system in the working environment.
Desirable Qualifications:
- Experience of using electronic point of sale system in the working environment.
- A First Aid at Work Qualification.
- Previous Experience within the Leisure Industry.
Knowledge:
- Experience of Reception duties including IT based systems.
- Awareness of Child Protection and Vulnerable Adult issues.
- General knowledge of Health and Safety requirements specific to the Leisure Industry.
- Ability to work unsociable hours on a rota basis and ability to work additional hours as required.
Start Date: 21 September 2026
Closing Date: 13 September 2026
Hours of Work: 22 hours per week
Rate of Pay: £13.69 per hour plus accrued holiday pay
Location: Dundonald Ice Bowl
If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on 02890 421047 or 07812 017416 to speak to one of our consultants.
The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Temporary PT Bowling Clerk - Dundonald Ice Bowl in Belfast employer: Task Recruitment
Task Recruitment is an excellent employer, offering a supportive and professional work environment in the vibrant city of Belfast. With competitive pay rates and flexible short-term opportunities, employees can gain valuable experience while enjoying a friendly and welcoming culture. The company prioritises employee growth and development, making it an ideal choice for those looking to enhance their skills in a dynamic office setting.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary PT Bowling Clerk - Dundonald Ice Bowl in Belfast
✨Get Your Foot in the Door with Walk-Ins
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We think you need these skills to ace Temporary PT Bowling Clerk - Dundonald Ice Bowl in Belfast
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Task Recruitment
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Task Recruitment. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
