Temporary Asst Digital Analyst - Belfast City

Main purpose of job: To be responsible to the relevant Senior Digital Analyst or Digital Analyst for assisting with work associated with the development, implementation and support of IS/IT solutions and the delivery of same to agreed time, budget and performance standards.

Summary of responsibilities and personal duties:

• Undertake work in one or more of the following areas: Desktop support; Service desk support; Network administration and support; Training; Software development; Cloud service and Server administration; Database administration; Cyber security activity; Package acquisition and implementation; Post implementation support; System configuration and security.
• Contribute to or draw up work plans for assigned work as directed.
• Keep detailed records of own time and assist with performance monitoring and targeting to ensure the delivery of work to quality, time and budget.
• Develop skills in planning, designing, preparing and producing documentation to support the promotion, use and maintenance of information systems.
• Develop and maintain information systems skills and knowledge.
• Ensure all work is carried out in accordance with organisational standards and procedures.
• Assist customers with IS/IT needs at a wide variety of council sites.
• Assist in the provision of support services relating to specific application systems to both customers and service delivery functions, including computer operations and service desk.
• Motivate and manage any staff that may be assigned to the post holder to ensure effective service delivery and to be responsible for reviewing and implementing a proper staff training and development programme.

This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role.

Essential criteria:

Qualifications and experience: Applicants must, as at the closing date: have five GCSEs (Grades A-C) including English, or equivalent qualifications; and either have undertaken a training and development programme for candidates with 2nd level qualifications, designed to prepare attendees for a career in ICT or (a) be able to demonstrate by providing personal and specific examples, that they have at least one years relevant experience in information systems and technology.

General Information: There are currently 2 positions available within Cloud service and Server administration and Cyber security activity.

Cloud service and Server administration: This role involves hardware support, operating system support and administration of backup environment for servers hosted on and off premises.

Cyber security activity: This role involves hardware support, administration of security applications and systems including firewalls.

Special skills and attributes: Applicants must be able to demonstrate evidence of the following skills and attributes which may be tested at interview:

• Communication skills; the ability to communicate clearly, in oral and written form, in a variety of situations and contribute positively to meetings and discussions.
• Customer care skills; the ability to deal with customers in a professional manner and to have an understanding of customer care principles and practice with the ability to provide advice and information to a variety of people.
• Organisational skills; the ability to work to agreed time and targets to achieve objectives and the ability to work with varied or conflicting priorities.
• Analytical skills; the ability to adapt to new ideas and circumstances while working under pressure or to tight deadlines.
• Decision making skills; the ability to make operational decisions that may affect others and which contribute to the achievement of operational objectives.
• Team working skills; the ability to work co-operatively and supportively with colleagues contributing to the success of the team and achievement of objectives.
• Information technology skills; the ability to operate a range of standard office IT programmes but understand how networking and telephony can increase business efficiency.
• Technical knowledge; the ability to develop, implement and support IT solutions and to offer effective technical assistance.

Short-listing criteria: In addition to the above qualifications and experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date, can demonstrate on the application form, by providing personal and specific examples, that they have at least one years relevant experience providing server system configuration or cyber security support to a range of stakeholders to ensure effective IT provision; and in the second instance, have a third level qualification in a relevant IT-related discipline.

Other Information:

• Start Date: 10 August 26
• Closing Date: 6 August 26
• Hours of Work: 37 per week
• Rate of Pay: £17.18 per hour plus accrued holiday pay
• Location: Belfast City Centre

If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment to speak to one of our consultants.

The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.