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- Tasks: Support bereavement services with administrative tasks and customer support in a compassionate manner.
- Company: Join a dedicated team in Belfast's cemetery administration.
- Benefits: Earn £14.35 per hour with flexible hours and holiday pay.
- Why this job: Make a meaningful impact by helping families during difficult times.
- Qualifications: Experience in bereavement support and administrative roles is essential.
- Other info: Opportunity for personal growth in a supportive environment.
The predicted salary is between 28000 - 30000 £ per year.
City Centre Full time hours
Main purpose of job
To be responsible to the Bereavement Administration Manager, through the Senior Cemeteries Administrator, for the work in a site-based cemetery office or in the central public office (Cecil Ward Building) as required. To provide clerical and administrative support to ensure the service meets its objectives in a cost efficient and effective manner. To respond to enquiries and complaints from the public and representatives from the bereavement industry; providing practical advice and front-line customer support as required, in a sympathetic and dignified manner.
Summary of responsibilities and personal duties:
- To assist in the end-to-end administration of the council's cemeteries and crematorium including, but not limited to: In particular for assisting in the booking, recording and processing of statutory documentation for burials and cremations; includes key-holding duties at site offices.
- To respond to enquiries and complaints from the public and representatives from the bereavement industry, providing front line customer support as appropriate, in a tactful and sensitive manner.
- To assist the public in the selection and identification of graves, by delivering accurate and relevant information.
- To deal with funeral directors in relation to all aspects of cemetery administration and funeral arrangements for burial and cremation.
- To direct funeral corteges and visitors to graves and other facilities on site as required.
- To accept payments for bereavement services including burials and memorialisation.
- To ensure accurate and up-to-date information is maintained in relation to specifications for foundations.
- To liaise with the Cemeteries Central Office and monumental sculptors regarding the enforcement of procedural and policy requirements relating to the checking of headstones and surrounds.
- To maintain site maps to assist in the identification of graves for interment in conjunction with cemeteries operations staff.
- To assist in the administration of other cemetery sites as required, including assisting the public in the identification of graves.
This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role.
Essential criteria
Experience Applicants must, as at the closing date be able to demonstrate by providing personal and specific examples, at least one year's relevant experience of: working in an environment which deals with bereavement issues including providing advice and support to customers in a sympathetic and sensitive manner; undertaking administrative and cash handling duties within a business environment; and using information technology software such as Microsoft Office, or equivalent packages.
Other Information:
- Start Date: 13 April 2026
- Closing date: 10 April 2026
- Rate of pay: £14.35 per hour plus accrued holiday pay
- Hours of work: 37 per week
- Location: Linenhall Street Belfast
If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on 02890 421047 or 07812 017416 to speak to one of our consultants. The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Cemeteries Administrator - Temporary Contract Belfast employer: Task Recruitment
Contact Detail:
Task Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cemeteries Administrator - Temporary Contract Belfast
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your responses to common interview questions. We all know the usual ones, so prepare some thoughtful answers that highlight your experience in bereavement support and administration.
✨Tip Number 3
Dress appropriately for the role. A smart appearance shows respect for the position and the people you’ll be working with. Remember, first impressions count!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And don’t forget, apply through our website for the best chance!
We think you need these skills to ace Cemeteries Administrator - Temporary Contract Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in bereavement administration and customer support. Use specific examples that show how you've handled sensitive situations, as this role requires a sympathetic approach.
Showcase Your Skills: Don’t forget to mention your IT skills, especially with Microsoft Office or similar software. This is crucial for the administrative tasks you'll be handling, so let us know how proficient you are!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and directly related to the job description.
Apply Early!: We recommend sending your application through our website as soon as possible. The sooner you apply, the better your chances of being considered, especially since we might close the vacancy early if we get enough applications.
How to prepare for a job interview at Task Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of a Cemeteries Administrator. Familiarise yourself with the processes involved in burials and cremations, as well as the types of enquiries you might face. This will help you answer questions confidently and show that you're serious about the role.
✨Show Empathy
Given the sensitive nature of this job, it's crucial to demonstrate your ability to handle bereavement issues with care. Prepare examples from your past experience where you've provided support in difficult situations. This will highlight your suitability for the role and your understanding of the emotional aspects involved.
✨Brush Up on Admin Skills
Since the role involves clerical and administrative tasks, be ready to discuss your experience with administrative duties and cash handling. Bring up specific software you've used, like Microsoft Office, and be prepared to explain how you've used these tools to improve efficiency in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions that show your interest in the role and the organisation. Inquire about how they handle customer complaints or what challenges they face in the cemetery administration. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.