At a Glance
- Tasks: Deliver exceptional customer service and showcase our quality products with enthusiasm.
- Company: Join BIRKENSTOCK, a global leader in footwear with a rich heritage.
- Benefits: Enjoy a dynamic work environment, design freedom, and great development opportunities.
- Other info: Join a supportive team and thrive in an authentic corporate culture.
- Why this job: Be a brand ambassador and make a real impact in a fast-growing company.
- Qualifications: Experience in retail, excellent communication skills, and a passion for our products.
The predicted salary is between 18900 - 23100 £ per year.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income.
The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774.
With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry.
To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe.
The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
YOUR RESPONSIBILITIES
- You ensure an all-round successful customer experience, offering a both comprehensive and personal service through your expertise and open personality.
- As our brand ambassador, you convey the value and quality of our products through your competent support.
- You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
- You will be responsible for opening and closing of the store and ensuring all policies are adhered to.
- Even in hectic situations, you keep an overview and your good mood.
- With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
- Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.
YOUR EXPERIENCE AND COMPETENCIES
- Initial professional experience in high-quality (shoe) retail
- You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers
- You inspire not only your colleagues, but also our customers with your positive personality
- Very good English skills; other languages are an advantage
- Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!
WE OFFER
BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities.
Sounds exciting?
It is.
Our Talent Acquisitoin team is looking forward to receiving your online application!
Supervisor Outlet Bicester (m/f/d) | 32h employer: TAS AG
Birkenstock is an excellent employer that values its employees by fostering a supportive and collaborative work culture. As a Brand Ambassador & Customer Experience Specialist, you will enjoy opportunities for personal growth and development while working in a vibrant retail environment that prioritises customer satisfaction and teamwork. With a focus on employee well-being and a commitment to maintaining a welcoming atmosphere, Birkenstock offers a unique chance to be part of a brand that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Outlet Bicester (m/f/d) | 32h
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TAS AG, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TAS AG!
We think you need these skills to ace Supervisor Outlet Bicester (m/f/d) | 32h
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at TAS AG, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TAS AG and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TAS AG that you’re ready to jump in and contribute right away!
How to prepare for a job interview at TAS AG
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
