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- Tasks: Host engaging gin tours and tastings while sharing your passion for craft spirits.
- Company: Join a fast-growing, award-winning family-run distillery in beautiful Cornwall.
- Benefits: Enjoy 25 days holiday, birthday off, flexible working, and staff discounts.
- Other info: Potential for increased hours and ongoing training in a supportive environment.
- Why this job: Be part of a vibrant team and create memorable experiences for gin lovers.
- Qualifications: Looking for enthusiastic individuals with a passion for customer service and spirits.
The predicted salary is between 10 - 12 £ per hour.
Location: Wadebridge, Padstow, Cornwall.
Position: Temporary, Zero hours contract
We have a new opportunity for a confident, friendly, and engaging Gin School and Tour Guide to take on responsibility for delivering a range of experiences to Tarquin’s Gin fans at our Distillery and Gin School, Padstow. This is an opportunity to join our team and take responsibility for a key part of our fast-growing, award-winning, family-run distillery. You will work alongside our Customer Experience team and be an integral part of building a strong presence in this iconic Cornish location. We are looking for a reliable, enthusiastic, and organised person who has a passion for customer service, craft spirits and Cornwall. Although initially a zero hours role there is likely to be scope to increase hours to a part-time equivalent position within the company.
Responsibilities:
- Hosting Tours and Gin Schools as well as tasting events for consumers and trade
- Supporting events with retail of spirits and merchandise through our retail team on site
- Reporting to, and working alongside the Customer Experiences team to hit key targets
- Regular maintenance of equipment, daily cleaning, and stock management of consumables e.g. botanicals
- Providing an enjoyable and safe environment for employees and customers
What you’ll get:
- 25 holidays + 8 Bank Holidays (pro-rata for part time)
- Day off for Birthday: Birthday Day off with pay, in addition to your Annual Holidays allowance
- The Company operates a scheme of fully paid sickness absence for up to 5 working days per year
- Employee Assistance Program: Free 24-hour Confidential helpline to support you through life’s issues or problems.
- Ongoing training and development
- Staff socials
- Flexible working
- Family Friendly Policies
- Pension Scheme
- The Staff Discount code for online
Gin School and Tour Guide in Cornwall employer: Tarquin’s Gin
Contact Detail:
Tarquin’s Gin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gin School and Tour Guide in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, dive into Tarquin’s Gin and learn about their story, values, and products. This will help you connect with the team and show your genuine interest in being part of their family-run distillery.
✨Tip Number 2
Practice your hosting skills! Since you'll be leading tours and tastings, it’s crucial to be engaging and confident. Try rehearsing with friends or family to get comfortable speaking in front of others and sharing your passion for craft spirits.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your enthusiasm for providing an enjoyable experience at the Gin School.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Gin School and Tour Guide in Cornwall
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for gin and customer service shine through! We want to see your enthusiasm for craft spirits and how you can bring that energy to our Gin School and tours.
Be Friendly and Engaging: Since this role is all about connecting with our customers, make sure your application reflects your friendly personality. Use a conversational tone and share any relevant experiences that showcase your ability to engage with people.
Highlight Relevant Experience: If you've got experience in hospitality, guiding, or any customer-facing roles, don’t hold back! We’re looking for someone reliable and organised, so mention any skills or experiences that demonstrate these qualities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our distillery!
How to prepare for a job interview at Tarquin’s Gin
✨Know Your Gin
Familiarise yourself with Tarquin’s Gin and its unique offerings. Be ready to discuss the distillation process, different botanicals used, and what makes their gin stand out. This shows your passion for craft spirits and will impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer or handled a difficult situation gracefully. This role is all about engaging with customers, so let your personality shine!
✨Be Organised and Reliable
Since this position involves stock management and daily cleaning, demonstrate your organisational skills. Bring up any relevant experience where you managed tasks efficiently or maintained a clean and safe environment. Reliability is key in this role!
✨Engage with Enthusiasm
During the interview, show your enthusiasm for the role and the company. Smile, maintain eye contact, and express your excitement about the opportunity to work at a family-run distillery. A positive attitude can make a huge difference in how you're perceived!