At a Glance
- Tasks: Engage with customers and ensure a fantastic shopping experience at Tarquin's.
- Company: Join a supportive team in a vibrant retail environment in Bude, Cornwall.
- Benefits: Enjoy 25 days' leave, birthday off, staff discounts, and flexible working.
- Other info: Participate in fun staff events and enjoy free distillery tours!
- Why this job: Be part of a brand that values your growth and offers exciting training opportunities.
- Qualifications: Previous retail experience and strong customer service skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Keyholder, Retail Position
Permanent, Part-Time ( 10 hours) position available
Location: Bude, Cornwall
This is an exciting opportunity to join our retail department, engaging with new customers and existing fans of Tarquin's.
As part of a small, supportive team, you will play a key role in delivering exceptional customer experiences while contributing to the day-to-day operation of the store. The role also offers opportunities for professional development, growth, and training across the wider business.
Key Responsibilities
- Open and close the store in line with company procedures.
- Maintain high standards of store cleanliness, organisation, hygiene, and presentation.
- Provide cover for the Store Manager when required.
- Deliver exceptional customer service and create a welcoming experience for all visitors.
- Support inventory management, stock rotation, and stock control under the guidance of the Retail Manager.
- Work collaboratively with the team to achieve daily and weekly sales targets and KPIs.
- Receive and check deliveries, ensuring product quality and accuracy.
- Contribute to a safe, positive, and enjoyable environment for customers and colleagues.
- Promote and represent the Tarquin's brand with enthusiasm and professionalism.
Essential Requirements
- Previous retail experience.
- Excellent communication and interpersonal skills.
- Strong customer service focus.
- Reliable, organised, and able to work independently as well as part of a team.
- Flexible approach to working hours, including weekends and busy trading periods.
- Confidence in public speaking is an advantage.
Desirable Skills and Experience
- Personal Licence Holder.
- Previous hospitality experience.
- Experience working in a customer-facing environment.
What we offer
- 25 days' annual leave plus 8 Bank Holidays (pro-rata for part-time employees).
- Birthday Day Off: an additional paid day off to celebrate your birthday, in addition to your annual holiday entitlement*.
- Company Sick Pay Scheme: up to 5 fully paid sickness absence days per year*.
- Employee Assistance Programme (EAP): free, confidential 24-hour helpline providing support for personal and professional challenges.
- Ongoing training and development opportunities.
- Staff social events.
- Flexible working arrangements.
- Family-friendly policies.
- Pension scheme.
- Staff discount for online and on-site purchases.
- Free Distillery Tours for employees plus one guest during weekdays.
- Discounted Gin School experiences for employees plus one guest.
*Benefits provided in accordance with Company Policy.
Keyholder, Retail Position in Bude employer: Tarquin’s Gin
Tarquin's Gin is an exceptional employer located in the picturesque St. Ives, offering a vibrant work culture that celebrates creativity and passion for hospitality. As a Gin School Host, you'll enjoy 25 days of holiday, comprehensive training opportunities, and exclusive employee discounts, all while engaging with guests in a fun and immersive environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder, Retail Position in Bude
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tarquin’s Gin, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Keyholder, Retail Position in Bude
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tarquin’s Gin that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tarquin’s Gin will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tarquin’s Gin and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tarquin’s Gin
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tarquin’s Gin, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tarquin’s Gin!
