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For Companies At a Glance
- Tasks: Manage customer accounts, ensure timely cash collection, and resolve queries.
- Company: Join Tarmac, a collaborative and innovative team within the CRH Group.
- Benefits: Enjoy bonuses, enhanced holidays, pension scheme, and exclusive discounts.
- Why this job: Make an impact while developing your career in a supportive environment.
- Qualifications: Team player with a results-driven mindset and strong customer focus.
- Other info: Access to training, development opportunities, and inclusive employee communities.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
Reporting into the Accounts Receivable Manager, the successful Trainee Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders.
What you'll be doing
In this role, you as the successful Trainee Credit Controller will be carrying out the following duties and responsibilities (not exhaustive):
- Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit.
- Delivering to agreed monthly cash and aged debt targets and KPI’s.
- Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date.
- Being the first point of contact resolution on any customer queries and disputes wherever possible.
- Contributing to a culture of continuous process improvement.
- Ensuring compliance with all policy and process controls.
- Providing excellent customer service whilst maximising cash-in for the business.
What we are looking for
We are looking for a Trainee Credit Controller who is ideally:
- A team player.
- Results driven.
- Strong customer focus.
- Problem solving ability.
Why Tarmac?
You’ll be joining a collaborative, innovative team. We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group.
In addition to the role of Trainee Credit Controller, we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
- Bonus scheme.
- Enhanced holiday entitlement.
- Contributory pension scheme.
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice.
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause.
- Training and development opportunities.
Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
Trainee Credit Controller in Solihull employer: Tarmac
Contact Detail:
Tarmac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Credit Controller in Solihull
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their cash goals and how you can contribute. Show them you're not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your communication skills. As a Trainee Credit Controller, you'll need to handle customer queries and disputes. Role-play with friends or family to build confidence in your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Tarmac.
We think you need these skills to ace Trainee Credit Controller in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Credit Controller role. Highlight any relevant experience in accounts receivable or customer service, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and how your problem-solving skills can contribute to our goals. Keep it concise but engaging!
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you've worked collaboratively to achieve results. This will help us see how you can fit into our innovative team culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our awesome team at Tarmac!
How to prepare for a job interview at Tarmac
✨Know Your Numbers
As a Trainee Credit Controller, you'll be dealing with cash flow and credit limits. Brush up on basic financial concepts and be ready to discuss how you would manage a ledger. This shows your understanding of the role and your readiness to take ownership.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customer queries, prepare examples of how you've handled customer issues in the past. Highlight your problem-solving abilities and how you maintained positive relationships, as this is key to succeeding in the role.
✨Demonstrate Team Spirit
Tarmac values collaboration, so be prepared to talk about your experiences working in teams. Share specific instances where you contributed to team goals or helped improve processes, showing that you're a team player who can drive results.
✨Research the Company Culture
Familiarise yourself with Tarmac's values and initiatives, such as their commitment to inclusivity and employee development. This will help you align your answers with their culture during the interview, making you a more attractive candidate.