Senior Credit Controller
Senior Credit Controller

Senior Credit Controller

Solihull Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Take ownership of a sizeable ledger and ensure swift recovery of outstanding payments.
  • Company: Join Tarmac, an award-winning company recognized for its high-performing Credit Control team.
  • Benefits: Enjoy hybrid working, enhanced holidays, pension scheme, and discounts on retailers and holidays.
  • Why this job: Be part of a dynamic team focused on continuous improvement and excellent customer service.
  • Qualifications: Experience in Credit Control; ICM or AAT qualified; strong communication skills required.
  • Other info: Tarmac values diversity and encourages applications from all backgrounds.

The predicted salary is between 36000 - 60000 £ per year.

At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently seeking a Senior Credit Controller to join our award-winning Credit Control team, based at our Solihull Head Office (Hybrid Working). This is an outstanding opportunity to join CICM’s High Performing Credit Team of The Year 2021, in a role that will see you take full ownership of a sizeable ledger, working with major construction companies to ensure swift recovery of outstanding payments. You will also work closely with internal stakeholders to provide a first-class service, provide essential data and insight, and also contribute to continuous improvement across all areas of the function. The role covers the collection of both material and subcontract values This role sits within the Tarmac Shared Service Centre and offers an entry point into all the main area’s of Transactional Finance. We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds. Main ResponsibilitiesAs Senior Credit Controller, you will work closely with internal stakeholders to provide a first-class service, provide essential data and insight, and also contribute to continuous improvement across all areas of the function. Ensure customers are managed so that cash is collected to terms agreed and accounts operate within approved credit limits. Delivery of company cash goals and debtor targets on a monthly basis. Provide excellent customer service both to internal and external customers. Own and manage a ledger of specific accounts ensuring they are operated within agreed credit parameters, payment terms and credit limit. Deliver to agreed monthly cash and aged debt targets and KPI’s. Build sound working relationships with key business stakeholders. Prepare and lead daily huddle meetings, to share best practice and problem solve with the wider team. Ensure proactive telephone collections chasing ahead of invoice and application for payment due date. First point of contact resolution on any customer queries and disputes wherever possible. Provide relevant updates to team leader regarding status of due cash for your regions of responsibility Ensure team compliance with all policy and process controls, providing support with audit requirements as deemed necessary. Daily liaison with credit Risk team. Provide excellent customer service whilst maximising cash-in for the business. Support Team Leader in coaching, development of team and deputise for Team Leader when required Prepare daily reports and carry out collections maintenance tasks as required by Team Leader Actively contribute to a culture of continuous improvement.The Ideal Candidate Have experience in Credit Control. Be ICM or AAT Qualified. Will possess excellent communication skills. Be able to work effectively as part of a team. Evidence a strong customer focus. Have a keen willingness to develop your own career within Credit Control and Finance. Why UsWe offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits. Some of the range of benefits on offer to employees include: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice. Training and development opportunitiesInterested? Why not click here to find out more? Go on… are you ready to build your future? Tarmac, a CRH company, is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment

Senior Credit Controller employer: Tarmac

At Tarmac, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment at our Solihull Head Office. As a Senior Credit Controller, you will benefit from extensive career development opportunities, enhanced holiday entitlement, and access to industry-leading rewards and incentives. Join our award-winning Credit Control team and enjoy a collaborative culture that values your contributions while providing the support needed for your professional growth.
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Contact Detail:

Tarmac Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Credit Controller

✨Tip Number 1

Make sure to highlight your experience in Credit Control during the interview. Be prepared to discuss specific examples of how you've successfully managed ledgers and collected outstanding payments, especially in a collaborative environment.

✨Tip Number 2

Familiarize yourself with Tarmac's values and culture. During your conversations, demonstrate how your personal values align with theirs, emphasizing your commitment to teamwork and continuous improvement.

✨Tip Number 3

Prepare to discuss your communication skills and customer service approach. Think of instances where you resolved disputes or improved customer relationships, as this will show your ability to provide first-class service.

✨Tip Number 4

Research the construction industry and Tarmac's role within it. Being knowledgeable about their major clients and the challenges they face can help you stand out as a candidate who is genuinely interested in the position.

We think you need these skills to ace Senior Credit Controller

Credit Control Experience
ICM or AAT Qualification
Excellent Communication Skills
Customer Service Orientation
Team Collaboration
Problem-Solving Skills
Cash Management
Ledger Management
Data Analysis
Continuous Improvement Mindset
Stakeholder Management
Proactive Collections Strategy
Reporting Skills
Coaching and Development Skills

Some tips for your application 🫡

Understand the Company Culture: Take some time to research Tarmac and their values. They emphasize collaboration, ambition, and a commitment to quality. Reflect these values in your application to show that you align with their culture.

Highlight Relevant Experience: Make sure to detail your experience in Credit Control clearly. Mention specific achievements or projects where you successfully managed ledgers or improved cash collection processes.

Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively communicated with internal stakeholders and customers in past positions. This could include resolving disputes or leading team meetings.

Express Your Career Ambitions: Tarmac is looking for candidates who are eager to develop their careers within Credit Control and Finance. In your application, express your willingness to grow and contribute to continuous improvement within the team.

How to prepare for a job interview at Tarmac

✨Show Your Customer Focus

As a Senior Credit Controller, demonstrating your strong customer focus is crucial. Be prepared to share examples of how you've successfully managed customer relationships and resolved disputes in the past.

✨Highlight Your Team Collaboration Skills

Since the role involves working closely with internal stakeholders, emphasize your ability to collaborate effectively. Discuss experiences where you contributed to team success or led initiatives that improved processes.

✨Prepare for Problem-Solving Scenarios

Expect to discuss how you handle challenges in credit control. Prepare specific examples of how you've approached problem-solving, particularly in relation to cash collection and managing ledgers.

✨Demonstrate Continuous Improvement Mindset

Tarmac values continuous improvement, so be ready to talk about how you've contributed to enhancing processes in your previous roles. Share any initiatives you've led or participated in that resulted in better efficiency or service.

Senior Credit Controller
Tarmac
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  • Senior Credit Controller

    Solihull
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-01-22

  • T

    Tarmac

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