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For Companies At a Glance
- Tasks: Manage customer interactions and ensure a seamless experience from contact to delivery.
- Company: Leading building materials company with a focus on customer satisfaction.
- Benefits: Competitive salary, bonus scheme, and training opportunities.
- Why this job: Join a dynamic team and elevate customer experiences every day.
- Qualifications: Strong customer service skills, effective communication, and IT literacy.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading building materials company is seeking a dynamic Sales & Customer Service Advisor in Solihull. You will manage customer interactions, ensuring a seamless end-to-end experience from initial contact to delivery.
The ideal candidate should possess:
- Strong customer service skills
- Effective communication abilities
- A high level of IT literacy
This role also involves maintaining customer relationships and coordinating orders. A competitive benefits package, including a bonus scheme and training opportunities, is offered.
Sales & Customer Service Advisor: Elevate Customer Experience employer: Tarmac
Contact Detail:
Tarmac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Service Advisor: Elevate Customer Experience
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or recruiters, be ready to showcase your customer service skills and how you can elevate the customer experience. Keep it concise but impactful!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the conversation to remind them of your great fit for the Sales & Customer Service Advisor position.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team at the leading building materials company.
We think you need these skills to ace Sales & Customer Service Advisor: Elevate Customer Experience
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to elevate customer experiences in the past!
Communicate Clearly: Effective communication is key for this role. When writing your application, keep your language clear and concise. We appreciate straightforwardness and clarity!
Demonstrate Your IT Literacy: Since this role requires a high level of IT literacy, mention any relevant software or tools you’re familiar with. Show us how tech-savvy you are and how it can benefit our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Tarmac
✨Know the Company Inside Out
Before your interview, take some time to research the building materials company. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to manage customer interactions effectively, which is crucial for this role.
✨Practice Effective Communication
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Highlight Your IT Literacy
As the role requires a high level of IT literacy, be ready to discuss your experience with relevant software or tools. If you have used any customer relationship management (CRM) systems or order management software, mention these during the interview to showcase your technical skills.
