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- Tasks: Capture customer orders and coordinate deliveries to ensure smooth logistics operations.
- Company: Join Tarmac, a leader in the logistics industry with a people-first culture.
- Benefits: Enjoy bonuses, enhanced holidays, and access to exclusive discounts.
- Why this job: Make a real impact on customer satisfaction in a fast-paced environment.
- Qualifications: Experience in logistics and strong communication skills are essential.
- Other info: Part-time role with excellent career development opportunities.
Step into the heart of our supply chain. As our Order Taker & Logistics Fulfilment Coordinator, you’ll be at the centre of our supply chain operations—capturing customer orders with precision, coordinating deliveries with our fleet and logistics partners, and keeping customers informed every step of the way. From resolving order discrepancies to generating performance reports and supporting peak periods, your work will directly shape the efficiency of our logistics and the satisfaction of our customers. If you thrive in fast-paced environments and love turning complexity into smooth execution, this is your opportunity to make a real impact. This part-time opportunity involves working on-site two days a week: Tuesdays and Wednesdays.
What You’ll Do
- Process customer orders via phone, email, and digital platforms
- Verify product codes, quantities, and delivery instructions
- Ensure timely order processing aligned with SLAs
- Resolve order discrepancies and missing details
- Schedule and monitor deliveries with transport planners and logistics partners
- Keep customers informed on order status and changes
- Handle and escalate customer queries
- Maintain accurate records of interactions and resolutions
- Support peak periods and assist the Lead Coordinator
What You Bring
- Pragmatic, resilient, and solutions-focused
- Clear, confident communicator with a customer-first mindset
- Comfortable with numbers and written communication
- Experienced with planning tools and logistics systems
- Collaborative and constructive in challenging situations
Functional Strengths
- Proven experience in fast-paced logistics and order-taking environments
- Strong continuous improvement mindset
- Solid understanding of logistics planning systems and processes
Experience & Education
- Operational efficiency and relationship-building skills
- Positive, proactive communication style
- Customer service excellence
This is more than coordination—it’s your chance to shape performance and customer satisfaction. Ready to make an impact? We’d love to hear from you.
We don’t just offer a job, we offer a career. Alongside this role, you’ll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Training and development opportunities
We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.
Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!
Order Taker & Fulfilment Coordinator (Part Time) employer: Tarmac
Contact Detail:
Tarmac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Taker & Fulfilment Coordinator (Part Time)
✨Tip Number 1
Get to know the company inside out! Research Tarmac and understand their values, culture, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As an Order Taker & Fulfilment Coordinator, you'll need to be clear and confident when dealing with customers and logistics partners. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've resolved issues or improved processes. Be ready to share these stories during your interview to demonstrate your pragmatic and solutions-focused mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team. Remember, the sooner you apply, the better!
We think you need these skills to ace Order Taker & Fulfilment Coordinator (Part Time)
Some tips for your application 🫡
Show Your Customer Focus: In your application, make sure to highlight your customer-first mindset. We want to see how you’ve gone the extra mile for customers in past roles, so share specific examples that showcase your communication skills and problem-solving abilities.
Be Precise with Details: Since you'll be processing orders and coordinating deliveries, attention to detail is key. When filling out your application, double-check for accuracy in your information and use clear language to demonstrate your organisational skills.
Demonstrate Your Experience: We love seeing candidates who have experience in fast-paced logistics environments. Make sure to include any relevant roles or responsibilities you've had that relate to order-taking and logistics coordination—this will help us understand your background better.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at StudySmarter. Remember, we sometimes close roles early, so get your application in soon!
How to prepare for a job interview at Tarmac
✨Know the Supply Chain Inside Out
Before your interview, brush up on the basics of supply chain operations. Understand how order processing works and be ready to discuss how you can contribute to efficiency. This shows you're not just interested in the role but also in the bigger picture.
✨Show Off Your Communication Skills
As an Order Taker & Fulfilment Coordinator, clear communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. This will demonstrate your customer-first mindset and ability to handle queries confidently.
✨Be Ready for Problem-Solving Scenarios
Expect questions about how you would handle order discrepancies or customer complaints. Think of specific situations where you turned a challenge into a solution. This will highlight your pragmatic and solutions-focused approach.
✨Familiarise Yourself with Logistics Tools
If you have experience with planning tools and logistics systems, make sure to mention it. If not, do a bit of research on common tools used in the industry. Showing that you're tech-savvy and willing to learn can set you apart from other candidates.
