At a Glance
- Tasks: Coordinate deliveries and provide excellent customer service while maximising truck loads.
- Company: Join C&H Quickmix, a dynamic and inclusive team focused on collaboration.
- Benefits: Enjoy a competitive salary, bonus scheme, enhanced holidays, and career development opportunities.
- Other info: Flexible working environment with support for personal growth and diverse backgrounds.
- Why this job: Make an impact in logistics while building strong relationships with customers and teams.
- Qualifications: Experience in distribution planning or logistics coordination is preferred, but not essential.
The predicted salary is between 31500 - 38500 £ per year.
While the role will involve some selling and converting enquiries into sales, the primary focus is on day-to-day distribution. This includes planning and coordinating deliveries, maximising loads from each truck, and ensuring excellent customer service throughout the order and delivery process. Strong verbal communication and problem-solving skills are therefore essential.
At C&H Quickmix, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others, and ambitious to make things better, then have a read of what we have on offer.
We are currently looking for a Distribution and Sales Coordinator to join our friendly C&H Readymix (RMX) team based at our Costessey site, close to Norwich. This role is easily commutable from Norwich, Dereham, Fakenham, Drayton, Taverham, Aylsham, Wymondham, Cringleford, Attleborough, Spixworth, Poringland, and surrounding areas.
We are working hard to create a dynamic and inclusive environment, and it’s important that our people come from a variety of different backgrounds. Therefore, prior technical experience isn’t always necessary for success.
The Role
As a Distribution and Sales Coordinator, you will have experience in a similar environment, providing distribution planning and sales support, working closely with logistics, production, and customer service teams across the Tarmac group. The role is largely operational, with responsibility for coordinating daily deliveries efficiently while ensuring customer requirements are met.
Key Responsibilities (not exhaustive)
- Coordinate the distribution and delivery of our Readymix (RMX) product range to customers
- Plan and schedule deliveries to maximise vehicle utilisation and efficiency, ensuring the best use of available trucks
- Accurately process orders, delivery schedules, and changes, ensuring all information is correct and up to date
- Act as the key point of contact for customers regarding order scheduling, delivery times, and queries
- Support the pricing and raising of quotes and follow these through to order conversion where required
- Work with the team to convert enquiries into orders, responding to inbound calls and emails in a professional and timely manner
- Maintain excellent customer service standards, demonstrating a confident and friendly telephone manner
- Resolve delivery, scheduling, or order issues promptly using strong problem-solving skills
- Prioritise and manage multiple tasks in a fast-paced environment
- Build and maintain strong working relationships with drivers, internal teams, and customers
- Develop product and industry knowledge to better understand customer needs and support sales activity where appropriate
Please note: Due to the location of the site, candidates must be able to travel to the work location without the use of public transport.
The Ideal Candidate
It is preferred that the successful candidate for the role of Distribution and Sales Coordinator will have experience in the following:
- SAP, CRM, and Microsoft IT systems
- Distribution planning, logistics coordination, or order scheduling
- Working collaboratively within a team to deliver high service levels
- Building positive relationships with customers and internal stakeholders
- Managing competing priorities while maintaining attention to detail
In addition, you will have:
- Strong interpersonal and communication skills
- Excellent problem-solving ability
- Confidence dealing with customers by phone and email
- Good numeracy and analytical skills
- A proactive attitude with a willingness to learn and develop
Why Tarmac
We don’t just offer a job, we offer a career. Alongside this role, you’ll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you.
Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth and Development Training and development opportunities. Tarmac is committed to being a Forces-friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.
We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.
Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!
Distribution Coordinator in Norwich employer: Tarmac
At C&H Quickmix, we pride ourselves on being an excellent employer that values collaboration, ambition, and a job well done. Our Costessey site near Norwich offers a supportive work culture with industry-leading rewards, including a bonus scheme, enhanced holiday entitlement, and extensive training opportunities to foster employee growth. Join us to be part of a diverse team where your contributions are recognised and you can build a meaningful career in distribution and sales coordination.
StudySmarter Expert Advice🤫
We think this is how you could land Distribution Coordinator in Norwich
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Tarmac and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Tarmac!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Tarmac keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Distribution Coordinator in Norwich
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Tarmac:This is your chance to really connect with the team at Tarmac. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Tarmac
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Tarmac.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Tarmac that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Tarmac. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
