Shipper (RMX) in Mountsorrel

Are you an experienced Service Delivery Coordinator? Do you enjoy multi‑tasking, engaging with customers, taking orders, providing updates and guidance? Are you passionate about working in a fast paced environment where no two days are the same? We are currently looking for a Shipper to join our friendly ReadyMix team working on a 12 month fixed term contract, based at Tarmac Mountsorrel site, Quorn near Loughborough, Leicestershire. As well as Quorn and Loughborough this role is also easily accessible from Leicester, Melton Mowbray and the surrounding areas.

We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success. At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

Main Responsibilities

• Reporting directly to the Distribution Manager the Shipper will be responsible for processing orders and coordinating the day‑to‑day deliveries of ReadyMix concrete by vehicles owned and operated by Tarmac third party haulage base.
• Engaging with customers to receive and process ReadyMix concrete orders.
• Scheduling delivery times in line with customer expectations.
• Working alongside the distribution team and the wider area transport team to provide a cost effective, sustainable, safe and customer focused transport operation for the business.
• Management of compliance and legal requirements both from a statutory, industry and Tarmac perspective ensuring all contract and/or third‑party hauliers are operating to Tarmac standards, practices, and procedures.
• Strategically planning and building relationships with Third Party haulage suppliers through contract negotiation.
• Working with the Logistics and Production Managers to provide a medium to long term plan to meet demands.

This role is a Monday - Friday role on a rotating shift pattern (7am – 4pm and 8.30am – 5.30pm) and Saturday mornings when required (approx once per month).

The Ideal Candidate

• The ideal candidate for the role of Shipper will have worked in a similar industry providing support to a wider team. Whilst industry experience is preferred it is not essential.
• If you have proven customer service or distribution / route planning experience in an office based environment, and you enjoy working as part of a team then this role may be of interest.
• Proven experience working collaboratively within a team to ensure all tasks are completed in a timely manner and to a high standard.
• Good communication skills (verbal and written) and confidence to build rapport and positive relationships with customers and colleagues.
• Desire to work as part of a team and the confidence to challenge processes and behaviours.
• Flexible and adaptable approach to work.
• Ability to provide excellent service to internal and external stakeholders at all levels.
• Strong problem‑solving skills combined with numeracy and analytical ability.
• Commercially minded approach.
• Determination to succeed and to drive and lead improvements.
• Ambition to learn new skills and achieve your own personal goals, as well as business goals.
• Working knowledge of Microsoft IT packages (SAP and CRM systems preferred).

Why Tarmac

We don’t just offer a job, we offer a career. Alongside this role, you’ll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

• Bonus scheme.
• Enhanced holiday entitlement.
• Contributory pension scheme.
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to the Employee Assistance helpline for free and confidential advice.
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause.
• Training and development opportunities.

We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.

Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!