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For Companies At a Glance
- Tasks: Manage customer accounts, ensuring timely cash collection and resolving queries.
- Company: Join Tarmac, a collaborative and innovative team within the CRH Group.
- Benefits: Enjoy bonuses, enhanced holidays, pension scheme, and exclusive discounts.
- Why this job: Make an impact while developing your career in a supportive environment.
- Qualifications: Team player with a results-driven mindset and strong customer focus.
- Other info: Access to training, development opportunities, and employee communities.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders.
What you'll be doing
In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive):
- Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit.
- Delivering to agreed monthly cash and aged debt targets and KPI’s.
- Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date.
- Being the first point of contact resolution on any customer queries and disputes wherever possible.
- Contributing to a culture of continuous process improvement.
- Ensuring compliance with all policy and process controls.
- Providing excellent customer service whilst maximising cash-in for the business.
Please note that this position is for a 12-month fixed-term contract.
What we are looking for
We are looking for a Credit Controller who is ideally:
- A team player.
- Results driven.
- Strong customer focus.
- Problem solving ability.
Why Tarmac?
You’ll be joining a collaborative, innovative team. We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group. Ready to build your future with us?
In addition to the role of Credit Controller, we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
- Bonus scheme.
- Enhanced holiday entitlement.
- Contributory pension scheme.
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice.
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause.
- Training and development opportunities.
Credit Controller (FTC) employer: Tarmac
Contact Detail:
Tarmac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Credit Controllers and practice your answers. We want you to showcase your problem-solving skills and customer focus.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Credit Controller (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience with managing ledgers, cash collection, and customer service. We want to see how you can contribute to our cash goals!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've met targets and built relationships in previous roles. We love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your problem-solving abilities. Give us examples of how you've resolved customer queries or disputes effectively. We value those skills highly at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see all the other opportunities we have!
How to prepare for a job interview at Tarmac
✨Know Your Numbers
As a Credit Controller, you'll be dealing with cash flow and accounts. Brush up on your financial metrics and be ready to discuss how you've met cash targets in the past. This shows you understand the role's demands and can deliver results.
✨Showcase Your Customer Service Skills
This role requires strong customer focus. Prepare examples of how you've resolved customer queries or disputes effectively. Highlighting your ability to maintain positive relationships will set you apart from other candidates.
✨Be Proactive in Problem Solving
Demonstrate your problem-solving skills by discussing specific challenges you've faced in previous roles. Explain how you approached these issues and what the outcomes were. This will show that you're results-driven and can think on your feet.
✨Emphasise Team Collaboration
Since this position is part of a collaborative team, be prepared to talk about your experience working with others. Share examples of how you've contributed to team goals and supported colleagues, which aligns with the company's culture.
