At a Glance
- Tasks: Manage customer accounts, ensure timely cash collection, and resolve queries.
- Company: Join Tarmac, a collaborative and innovative team within the CRH Group.
- Benefits: Enjoy bonuses, enhanced holidays, pension scheme, and exclusive discounts.
- Why this job: Make an impact while developing your skills in a supportive environment.
- Qualifications: Team player with a results-driven mindset and strong customer focus.
- Other info: Access to training, development opportunities, and employee communities.
The predicted salary is between 28800 - 43200 £ per year.
Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders.
What You'll Be Doing
In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive):
- Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit
- Delivering to agreed monthly cash and aged debt targets and KPI’s
- Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date
- Being the first point of contact resolution on any customer queries and disputes wherever possible
- Contributing to a culture of continuous process improvement
- Ensuring compliance with all policy and process controls
- Providing excellent customer service whilst maximising cash-in for the business
What We Are Looking For
We are looking for a Credit Controller who is ideally:
- A team player
- Results driven
- Strong customer focus
- Problem solving ability
Why Tarmac?
You’ll be joining a collaborative, innovative team. We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group. Ready to build your future with us?
In addition to the role of Credit Controller, we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks) we currently have nine communities including REACH: Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Training and development opportunities
Apply and Equality
Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application.
Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
Credit Controller - 12 month FTC employer: Tarmac
Contact Detail:
Tarmac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - 12 month FTC
✨Tip Number 1
Get to know the company inside out! Research Tarmac and understand their values, culture, and what they’re looking for in a Credit Controller. This will help you tailor your approach and show that you’re genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to credit control. Think about how you can demonstrate your problem-solving skills and customer focus through real-life examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Credit Controller - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience with managing ledgers, cash collection, and customer service. We want to see how you can contribute to our cash goals!
Showcase Your Skills: In your cover letter, emphasise your problem-solving abilities and results-driven mindset. We love team players who can build positive relationships, so let us know how you've done this in the past!
Be Proactive: If you have any questions about the application process or the role itself, don’t hesitate to reach out! We’re here to help and want to ensure you have all the info you need to apply confidently.
Apply Through Our Website: Remember to apply through our website for the best chance of success. We review applications closely, and applying directly helps us keep track of your submission. Don’t miss out!
How to prepare for a job interview at Tarmac
✨Know Your Numbers
As a Credit Controller, you'll be dealing with cash flow and accounts. Brush up on key financial metrics and be ready to discuss how you've managed ledgers or met cash targets in the past. This shows you understand the role's demands.
✨Showcase Your Customer Service Skills
Since building positive relationships is crucial, prepare examples of how you've resolved customer queries or disputes effectively. Highlight your ability to maintain professionalism while ensuring customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in credit control or collections. Be ready to explain your thought process and the outcomes, as this will showcase your proactive approach to problem-solving.
✨Emphasise Team Collaboration
This role requires working closely with various stakeholders. Prepare to discuss how you've successfully collaborated with teams in the past, and how you can contribute to a culture of continuous improvement within the company.