At a Glance
- Tasks: Manage and grow key customer accounts while driving performance and delivering exceptional service.
- Company: Join Tarmac, a leading company that values people and offers a supportive culture.
- Benefits: Enjoy bonuses, enhanced holidays, pension schemes, and exclusive discounts.
- Other info: Be part of a diverse team with training opportunities and a commitment to inclusivity.
- Why this job: Make a real impact in a dynamic role with autonomy and growth opportunities.
- Qualifications: Experience in account management, strong negotiation skills, and commercial acumen required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Colchester
Contract: Full-time
Ready to Take the Next Step in Your Commercial Career? We’re looking for an experienced, driven, and customer-focused External Account Manager to join our Aggregates team. If you’re passionate about building strong relationships, delivering results, and shaping commercial success, this is the role for you.
About the Role
As an External Account Manager, you will be responsible for managing and growing a portfolio of key customer accounts across the region. You’ll ensure price, volume, and profitability targets are met while working cross-functionally to deliver exceptional service and enhance customer satisfaction. This is a dynamic, rewarding role where you’ll have autonomy, influence, and the opportunity to make a real impact.
What You’ll Be Doing
- Implementing the Account Portfolio strategy to drive performance
- Delivering financial targets as set by the Business Unit and Regional Management
- Achieving monthly and annual Customer Account targets
- Managing and increasing Value Added Product volume in line with business objectives
- Supporting Major Project Managers with major bids and tender processes
- Building strong, lasting relationships with customers and identifying new opportunities
- Ensuring customer satisfaction measures are consistently exceeded
- Creating and maintaining high-quality account plans that outline clear customer objectives
- Supporting senior management in improving OTIF (On Time In Full) performance
What We’re Looking For
- A strong track record of managing customer accounts and adding commercial value
- Excellent negotiation, influencing, and relationship‑building skills
- Strong commercial acumen and experience using forecasting or commercial tools
- A deep understanding of regional markets and competitive landscapes
- Ability to work collaboratively across departments
- High levels of drive, determination, and accountability
- Ability to identify customer needs and build comprehensive solutions
- Relevant Aggregates experience
Behaviours That Drive Success
- Communicates effectively
- Demonstrates resilience
- Manages conflict constructively
- Values differences
- Drives results
- Optimises work
- Assumes accountability
- Makes quality decisions
Why Tarmac
We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Training and development opportunities
Tarmac is committed to being a Forces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.
Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!
External Accounts Manager in Colchester employer: Tarmac
Tarmac is an exceptional employer that prioritises career development and employee well-being, offering a dynamic work culture in Colchester. With access to industry-leading rewards, comprehensive training opportunities, and a commitment to inclusivity, employees can thrive while making a meaningful impact in their roles. Join us to build strong customer relationships and drive commercial success in a supportive environment that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land External Accounts Manager in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an External Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its competitors. Understand their market position and be ready to discuss how your experience aligns with their goals. This shows you're not just interested in any job, but specifically in making an impact at Tarmac.
✨Tip Number 3
Practice your negotiation skills! As an External Account Manager, you'll need to demonstrate your ability to influence and build relationships. Role-play common scenarios with a friend to boost your confidence before the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Tarmac. So, hit that 'Apply' button and let's get started on your career journey!
We think you need these skills to ace External Accounts Manager in Colchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the External Account Manager role. Highlight your experience in managing customer accounts and any relevant achievements that showcase your commercial acumen. We want to see how you can add value!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your experience in building strong relationships and delivering results.
Showcase Your Achievements:When filling out your application, be sure to include specific examples of how you've met or exceeded targets in previous roles. We love numbers, so if you can quantify your success, even better!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and you’ll get all the info you need about the role and our company culture. Don’t miss out!
How to prepare for a job interview at Tarmac
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, needs, and how your role can add value. This shows you’re proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your negotiation and influencing skills.
✨Understand the Market
Brush up on the regional markets and competitive landscapes relevant to the aggregates industry. Being able to discuss current trends and challenges will demonstrate your commercial acumen and readiness for the role.
✨Prepare Questions
Have insightful questions ready for your interviewers. Ask about their expectations for the role, how success is measured, and what challenges the team currently faces. This shows your genuine interest and strategic thinking.
