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For Companies At a Glance
- Tasks: Manage and grow key customer accounts while delivering exceptional service.
- Company: Join Tarmac, a leader in the aggregates industry with a people-first culture.
- Benefits: Enjoy bonuses, enhanced holidays, and access to discounts and support services.
- Why this job: Make a real impact in a dynamic role with autonomy and growth opportunities.
- Qualifications: Experience in account management and strong relationship-building skills are essential.
- Other info: Be part of a diverse team committed to inclusivity and personal development.
The predicted salary is between 40000 - 50000 ÂŁ per year.
We’re looking for an experienced, driven, and customer‑focused External Account Manager to join our Asphalt team. If you’re passionate about building strong relationships, delivering results, and shaping commercial success, this is the role for you.
About the Role
As an External Account Manager, you will be responsible for managing and growing a portfolio of key customer accounts across the region. You’ll ensure price, volume, and profitability targets are met while working cross‑functionally to deliver exceptional service and enhance customer satisfaction. This is a dynamic, rewarding role where you’ll have autonomy, influence, and the opportunity to make a real impact.
What You’ll Be Doing
- Implementing the Account Portfolio strategy to drive performance
- Delivering financial targets as set by the Business Unit and Regional Management
- Achieving monthly and annual Customer Account targets
- Managing and increasing Value Added Product volume in line with business objectives
- Supporting Major Project Managers with major bids and tender processes
- Building strong, lasting relationships with customers and identifying new opportunities
- Ensuring customer satisfaction measures are consistently exceeded
- Creating and maintaining high‑quality account plans that outline clear customer objectives
- Supporting senior management in improving OTIF (On Time In Full) performance
What We’re Looking For
- A strong track record of managing customer accounts and adding commercial value
- Excellent negotiation, influencing, and relationship‑building skills
- Strong commercial acumen and experience using forecasting or commercial tools
- A deep understanding of regional markets and competitive landscapes
- Ability to work collaboratively across departments
- High levels of drive, determination, and accountability
- Ability to identify customer needs and build comprehensive solutions
- Relevant experience – formal qualifications are welcome but not essential
Behaviours That Drive Success
- Communicates effectively
- Demonstrates resilience
- Manages conflict constructively
- Values differences
- Drives results
- Optimises work
- Assumes accountability
- Makes quality decisions
Why Tarmac
We don’t just offer a job, we offer a career. In addition to this role, you’ll have access to industry‑leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to the Employee Assistance helpline for free and confidential advice
- Access to Employee Communities (nine communities inc. REACH – Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause)
- Training and development opportunities
We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know – we’re here to support you.
External Account Manager - Aggregates in Colchester employer: Tarmac
Contact Detail:
Tarmac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Account Manager - Aggregates in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an External Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its competitors. Understand their market position and be ready to discuss how you can help them achieve their financial targets and enhance customer satisfaction.
✨Tip Number 3
Showcase your relationship-building skills during interviews. Share specific examples of how you've managed customer accounts and added commercial value in previous roles. This will demonstrate that you’re the right fit for the External Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace External Account Manager - Aggregates in Colchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the External Account Manager role. Highlight your experience in managing customer accounts and any relevant achievements that showcase your ability to drive results and build strong relationships.
Showcase Your Skills: Don’t forget to emphasise your negotiation and influencing skills. We want to see how you’ve successfully navigated challenges in the past and how you can bring that expertise to our Asphalt team.
Be Authentic: Let your personality shine through in your application. We value authenticity, so share your passion for customer satisfaction and how you approach building lasting relationships with clients.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Tarmac
✨Know Your Accounts
Before the interview, dive deep into the key customer accounts you’ll be managing. Understand their needs, challenges, and how your role can add value. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your ability to connect with clients and drive customer satisfaction.
✨Demonstrate Commercial Acumen
Brush up on your knowledge of forecasting and commercial tools relevant to the aggregates industry. Be ready to discuss how you’ve used these tools to meet financial targets in the past. This will demonstrate your understanding of the business side of the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing conflicts or exceeding customer expectations. Think of real-life scenarios where you’ve successfully navigated challenges, and be ready to share those stories.