At a Glance
- Tasks: Coordinate deliveries and engage with customers in a fast-paced environment.
- Company: Join Tarmac, a leading company committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, bonus scheme, and enhanced holiday entitlement.
- Why this job: Make an impact while developing your skills in a supportive team.
- Qualifications: Experience in planning or customer service is a plus, but not essential.
- Other info: Flexible working hours and excellent career growth opportunities await you.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced Service Delivery Coordinator or Planner? Do you enjoy multi-tasking, engaging with customers, taking orders, providing updates and guidance? Are you passionate about working in a fast-paced environment where no two days are the same?
We are currently looking for a Transport Planner to join our friendly Readymix team based at Tarmac Birtley in Birtley, Chester-le-Street, Co Durham. This role is commutable from Gateshead, Newcastle upon Tyne, Consett, Durham, Sunderland, Middlesbrough, Hartlepool, Darlington, South Shields, Wallsend, Longbenton and the surrounding areas.
We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds; therefore, prior technical experience isn’t always necessary for success. At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
Main ResponsibilitiesReporting directly to the Distribution Manager, the Transport Planner will be responsible for processing orders and coordinating the day-to-day deliveries of ReadyMix concrete by vehicles owned and operated by Tarmac third party haulage base.
- Engaging with customers to receive and process Readymix concrete orders
- Scheduling delivery times in line with customer expectations
- Working alongside the distribution team and the wider area transport team to provide a cost effective, sustainable, safe and customer focused transport operation for the business
- Management of compliance and legal requirements both from a statutory, industry and Tarmac perspective ensuring all contract and/or third-party hauliers are operating to Tarmac standards, practices, and procedures
- Strategically planning and building relationships with Third Party haulage suppliers through contract negotiation
- Working with the Logistics and Production Managers to provide a medium to long term plan to meet demands
This role is a Monday - Friday role on a rotating shift pattern (7am – 4.30pm and 8am – 5.30pm) and Saturday mornings when required (approx once per month).
The Ideal CandidateThe ideal candidate for the role of Transport Planner will have worked in a similar industry providing support to a wider team. Whilst industry experience is preferred it is not essential. If you have proven distribution/route planning experience in an office-based environment, and you enjoy working as part of a team then this role may be of interest.
- Proven experience working collaboratively within a team to ensure all tasks are completed in a timely manner and to a high standard
- Good communication skills (verbal and written) and confidence to build rapport and positive relationships with customers and colleagues
- Desire to work as part of a team and the confidence to challenge processes and behaviours
- Flexible and adaptable approach to work
- Ability to provide excellent service to internal and external stakeholders at all levels
- Strong problem-solving skills combined with numeracy and analytical ability
- Commercially minded approach
- Determination to succeed and to drive and lead improvements
- Ambition to learn new skills and achieve your own personal goals, as well as business goals
- Working knowledge of Microsoft IT packages (SAP and CRM systems preferred)
We don’t just offer a job, we offer a career. Alongside this role, you’ll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Training and development opportunities
We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.
Ready to build your future? Click ‘Apply’ to get started.
Transport Planner (Readymix) in Chester-le-Street employer: Tarmac
Contact Detail:
Tarmac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner (Readymix) in Chester-le-Street
✨Tip Number 1
Get to know the company before your interview! Research Tarmac's values and culture, and think about how your own experiences align with them. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your communication skills! Since the role involves engaging with customers and colleagues, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past work where you tackled challenges effectively. This will demonstrate your ability to handle the fast-paced environment Tarmac offers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tarmac team. Good luck!
We think you need these skills to ace Transport Planner (Readymix) in Chester-le-Street
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Transport Planner role shine through. We want to see that you’re excited about working in a fast-paced environment and engaging with customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've worked in service delivery or planning before. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as this will help us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Tarmac.
How to prepare for a job interview at Tarmac
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Transport Planner. Familiarise yourself with the key tasks like processing orders and coordinating deliveries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves engaging with customers and building relationships, be prepared to discuss your communication style. Think of examples where you've successfully interacted with clients or colleagues, and how you resolved any issues. This will highlight your ability to provide excellent service.
✨Demonstrate Problem-Solving Abilities
Transport planning can be unpredictable, so it's crucial to showcase your problem-solving skills. Prepare a couple of scenarios where you faced challenges in a previous role and explain how you tackled them. This will illustrate your analytical mindset and adaptability.
✨Be Ready to Discuss Teamwork
Collaboration is key in this position, so come ready to talk about your experience working in teams. Share specific examples of how you've contributed to team success and how you handle conflicts. This will show that you’re a team player who aligns with Tarmac's values.