Planning & Service Manager - Bulk Cement Location: Buxton, Derbyshire Business Area: Tarmac Cement Salary: Competitive + Bonus + Benefits At Tarmac, who you are matters. We are looking for an experienced and people-focused Planning & Service Manager to lead our centralised Planning & Service function within the Bulk Cement business. This is an exciting opportunity to shape and develop a high-performing team responsible for delivering safe, efficient and cost-effective transport planning while providing an outstanding customer experience. You'll play a key role in driving operational excellence, embedding consistent ways of working, and leading continuous improvement across a critical part of our supply chain operation The Opportunity As Planning & Service Manager, you will lead the day-to-day operation of a centralised planning and customer service team, ensuring effective decision-making in a dynamic and fast-paced environment. You'll be responsible for balancing customer requirements, fleet utilisation, transport costs and operational constraints, while developing the capability of your team and creating a culture focused on accountability, ownership and continuous improvement. Key Responsibilities You'll be responsible for: Leading and developing the Planning & Service team to deliver exceptional operational and customer outcomes. Managing transport planning activity, ensuring effective responses to operational disruption, capacity challenges and changing customer demands. Driving customer service performance through proactive, accurate and timely communication. Optimising fleet utilisation and supporting effective deployment of third-party capacity where required. Developing team capability through coaching, succession planning, skills development and cross-training. Embedding standard operating procedures and consistent ways of working across the function. Identifying opportunities to simplify, standardise, automate and digitise planning and order-management processes. Using operational data and performance metrics to identify trends, drive improvements and deliver business objectives. Building strong relationships across operational, commercial and supply chain teams.You'll ideally have: Essential Experience Experience leading a transport planning, logistics operations or customer service team within a complex, time-critical environment. Strong practical understanding of transport planning and fleet optimisation. Proven experience coaching, developing and leading people. Experience using operational data to improve performance and inform decision-making. Experience managing operational disruption and challenging customer service situations. Technical Knowledge & Skills Strong understanding of transport planning, routing, scheduling, capacity management and fleet utilisation. Knowledge of transport planning systems (TMS) and opportunities for process automation and optimisation. Ability to analyse data, identify trends and translate insight into action. Understanding of operational improvement methodologies, root cause analysis and standardisation. Knowledge of road transport legislation and its implications for fleet operations. Strong leadership, coaching and stakeholder management skills. Desirable Experience leading teams through significant organisational or operational change. Experience working within a centralised planning or control tower environment. Experience implementing or improving transport management systems. Transport CPC qualification. CILT qualification or professional membership. Degree-level qualification or equivalent experience.Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you. Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth and Development Training and development opportunities Tarmac iscommittedto being aForces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and arecommittedto creating aninclusiveenvironment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited
Control Tower Manager - Bulk Logistics in Buxton employer: Tarmac
At Tarmac, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture at our Ballidon Quarry near Ashbourne, Derbyshire. With industry-leading rewards, comprehensive training and development opportunities, and a commitment to employee wellbeing, we empower our Multi Skilled Operatives to thrive in their roles while fostering a collaborative environment that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Control Tower Manager - Bulk Logistics in Buxton
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Tarmac, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Control Tower Manager - Bulk Logistics at Tarmac.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Tarmac
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
