At a Glance
- Tasks: Manage customer experiences from quotes to delivery and resolve any issues.
- Company: Join Tarmac, the UK's leader in sustainable building materials and construction solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and inclusivity.
- Why this job: Be part of a team that values your contributions and aims for a sustainable future.
- Qualifications: Experience in sales and customer service is preferred; a passion for helping others is essential.
- Other info: Located in Bawtry, easily accessible from surrounding areas.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced and dynamic Sales & Customer Service Advisor looking for your next position? At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.Tarmac is the UKs leading sustainable building materials and construction solutions business. Our innovative products and solutions not only deliver the infrastructure needed to grow the UK economy today but also help to create a more sustainable built environment for the countrys long-term future. We are currently looking for a Sales & Customer Service Advisor to join our friendly team in Bawtry, Doncaster. The site is easily accessible from Rotherham, Worksop, Retford, Gainsborough, Scunthorpe, Thorne, Sheffield, Barnsley and the surrounding areas Here at Tarmac, we are working hard to create a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds. Main Responsibilities As the successful Sales & Customer Service Advisor you will report to the National Customer Service Manager and will be responsible for managing the end to end customer experience, from initial contact and quotations to delivery and invoicing, resolving any queries and complaints should they arise. You will be responsible fo…
Sales and Customer Service Advisor employer: Tarmac Trading
Contact Detail:
Tarmac Trading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Service Advisor
✨Tip Number 1
Familiarize yourself with Tarmac's values and mission. Understanding their commitment to sustainability and customer service will help you align your responses during the interview, showcasing that you are a great fit for their team.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to manage customer relationships effectively. Highlight situations where you resolved complaints or improved customer satisfaction, as this is crucial for the role.
✨Tip Number 3
Research the construction and building materials industry, particularly Tarmac's products and services. Being knowledgeable about their offerings will show your enthusiasm and readiness to contribute to the team.
✨Tip Number 4
Network with current or former employees of Tarmac on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Sales & Customer Service Advisor role.
We think you need these skills to ace Sales and Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales & Customer Service Advisor position at Tarmac. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in sales and customer service. Provide specific examples of how you've managed customer relationships and resolved issues effectively.
Showcase Your Values: Tarmac values collaboration and ambition. Make sure to reflect these values in your application by discussing how you work well with others and your drive to improve processes or customer experiences.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Check for any spelling or grammatical errors, and ensure that your writing is clear and professional.
How to prepare for a job interview at Tarmac Trading
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns with Tarmac's values of collaboration and pride in a job well done.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss how you've handled difficult situations or complaints in the past. Tarmac values individuals who can manage the end-to-end customer experience, so showcasing your ability to resolve issues effectively will be crucial.
✨Research Tarmac's Values and Products
Familiarize yourself with Tarmac's mission and the sustainable solutions they offer. Being knowledgeable about their products and how they contribute to a sustainable built environment will show your genuine interest in the company and its goals.
✨Be Ready to Discuss Teamwork
Since Tarmac emphasizes a collaborative work environment, be prepared to share examples of how you've successfully worked within a team. Highlight your ability to communicate effectively and support your colleagues to achieve common goals.