Order Taker & Fulfilment Coordinator

Order Taker & Fulfilment Coordinator

Temporary 20790 - 25410 £ / year (est.) On-site
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At a Glance

  • Tasks: Capture customer orders, coordinate deliveries, and resolve discrepancies in a fast-paced environment.
  • Company: Join Tarmac, a company that prioritises people and offers a supportive culture.
  • Benefits: Enjoy a bonus scheme, enhanced holidays, and discounts on various retailers.
  • Other info: Access to development opportunities and employee communities for networking and support.
  • Why this job: Make a real impact on logistics efficiency and customer satisfaction.
  • Qualifications: Experience in logistics, strong communication skills, and a customer-first mindset.

The predicted salary is between 20790 - 25410 £ per year.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

We are currently looking for an Order / Logistics Fulfilment Coordinator on a Fixed Term Contract

Step into the heart of our supply chain. As our

Order Taker & Logistics Fulfilment Coordinator , you'll be at the centre of our supply chain operations—capturing customer orders with precision, coordinating deliveries with our fleet and logistics partners, and keeping customers informed every step of the way.

From resolving order discrepancies to generating performance reports and supporting peak periods, your work will directly shape the efficiency of our logistics and the satisfaction of our customers.

If you thrive in fast-paced environments and love turning complexity into smooth execution, this is your opportunity to make a real impact.

What You'll Do

  • Process customer orders via phone, email, and digital platforms
  • Verify product codes, quantities, and delivery instructions
  • Ensure timely order processing aligned with SLAs
  • Resolve order discrepancies and missing details
  • Schedule and monitor deliveries with transport planners and logistics partners
  • Keep customers informed on order status and changes
  • Handle and escalate customer queries
  • Maintain accurate records of interactions and resolutions
  • Support peak periods and assist the Lead Coordinator

What You Bring

  • Pragmatic, resilient, and solutions-focused
  • Clear, confident communicator with a customer-first mindset
  • Comfortable with numbers and written communication
  • Experienced with planning tools and logistics systems
  • Collaborative and constructive in challenging situations
  • Functional Strengths
  • Proven experience in fast-paced logistics and order-taking environments
  • Strong continuous improvement mindset
  • Solid understanding of logistics planning systems and processes

Experience & Education

  • Operational efficiency and relationship-building skills
  • Positive, proactive communication style
  • Customer service excellence
  • Why Tarmac

We don't just offer a job, we offer xsabvtc a career.

Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

  • Bonus scheme
  • Enhanced holiday entitlement
  • Contributory pension scheme
  • Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
  • Access to our Employee Assistance helpline for free and confidential advice
  • Access to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you.

Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth an

Please click on the apply button to read the full job description

Order Taker & Fulfilment Coordinator employer: Tarmac Trading

As a Lead Operative, you will thrive in a dynamic and supportive work environment that prioritises safety, efficiency, and employee engagement. Our company fosters a culture of continuous improvement and professional development, offering ample opportunities for growth within the manufacturing sector. Located in a vibrant area, we provide competitive benefits and a strong commitment to health, safety, and environmental standards, making us an excellent employer for those seeking meaningful and rewarding careers.

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Contact Details:

Tarmac Trading Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Order Taker & Fulfilment Coordinator

✨Get to Know the Local Scene

Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.

✨Leverage Industry Events

Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!

✨Be Ready to Flex Your Skills

In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!

✨Apply through Our Website!

Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!

We think you need these skills to ace Order Taker & Fulfilment Coordinator

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Teamwork
Organizational Skills

Some tips for your application 🫡

Show Off Your Logistics Know-How:When applying for a Order Taker & Fulfilment Coordinator in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!

Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.

Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.

Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Tarmac Trading. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!

How to prepare for a job interview at Tarmac Trading

✨Know Your Supply Chain Basics

Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.

✨Showcase Problem-Solving Skills

Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.

✨Stay Flexible and Open-Minded

As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.

✨Get Familiar with Logistics Tools

Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Tarmac Trading and demonstrate your readiness to engage with their systems right away.