Credit Controller (FTC) in Birmingham

About the Role

Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits.You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders.

What you\’ll be doing

In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive)

• Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit
• Delivering to agreed monthly cash and aged debt targets and KPIs
• Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date
• Being the first point of contact resolution on any customer queries and disputes wherever possible
• Contributing to a culture of continuous process improvement
• Ensuring compliance with all policy and process controls
• Providing excellent customer service whilst maximising cash-in for the business
• Please note that this position is for a 12-month fixed-term contract

What we are looking for

We are looking for a Credit Controller< / …