Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
We are currently looking for an Order / Logistics Fulfilment Coordinator on a Fixed Term Contract
Step into the heart of our supply chain. As our Order Taker & Logistics Fulfilment Coordinator, you'll be at the centre of our supply chain operations—capturing customer orders with precision, coordinating deliveries with our fleet and logistics partners, and keeping customers informed every step of the way. From resolving order discrepancies to generating performance reports and supporting peak periods, your work will directly shape the efficiency of our logistics and the satisfaction of our customers. If you thrive in fast-paced environments and love turning complexity into smooth execution, this is your opportunity to make a real impact.
What You'll Do
- Process customer orders via phone, email, and digital platforms
- Verify product codes, quantities, and delivery instructions
- Ensure timely order processing aligned with SLAs
- Resolve order discrepancies and missing details
- Schedule and monitor deliveries with transport planners and logistics partners
- Keep customers informed on order status and changes
- Handle and escalate customer queries
- Maintain accurate records of interactions and resolutions
- Support peak periods and assist the Lead Coordinator
What You Bring
- Pragmatic, resilient, and solutions-focused
- Clear, confident communicator with a customer-first mindset
- Comfortable with numbers and written communication
- Experienced with planning tools and logistics systems
- Collaborative and constructive in challenging situations
Functional Strengths
- Proven experience in fast-paced logistics and order-taking environments
- Strong continuous improvement mindset
- Solid understanding of logistics planning systems and processes
Experience & Education
- Operational efficiency and relationship-building skills
- Positive, proactive communication style
- Customer service excellence
Why Tarmac
We don't just offer a job, we offer xgikmsk a career.
Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you. Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth an Please click on the apply button to read the full job description
Order Taker & Fulfilment Coordinator in Bentley employer: Tarmac Trading
As a Lead Operative, you will thrive in a dynamic and supportive work environment that prioritises safety, efficiency, and employee engagement. Our company fosters a culture of continuous improvement and professional development, offering ample opportunities for growth within the manufacturing sector. Located in a vibrant area, we provide competitive benefits and a strong commitment to health, safety, and environmental standards, making us an excellent employer for those seeking meaningful and rewarding careers.
