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- Tasks: Deliver exceptional customer service and manage enquiries while collaborating with teams.
- Company: Leading construction company in Snodland with a focus on customer satisfaction.
- Benefits: Bonus scheme, enhanced holiday entitlement, and training opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Customer-focused mindset with strong IT skills and attention to detail.
- Other info: Enjoy hybrid working options after training and grow your career.
The predicted salary is between 30000 - 42000 £ per year.
A leading construction company in Snodland is seeking a dedicated Customer Service Coordinator to deliver exceptional service to customers. This role involves taking ownership of enquiries and maintaining customer records while collaborating with internal teams. The ideal candidate will be customer-focused with strong IT skills and attention to detail.
Benefits include:
- a bonus scheme
- enhanced holiday entitlement
- opportunities for training and development
This position allows for some hybrid working after training.
Customer Service Coordinator — Hybrid (Mon-Fri) with Bonus in Snodland employer: Tarmac Trading Ltd
Contact Detail:
Tarmac Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator — Hybrid (Mon-Fri) with Bonus in Snodland
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry or those already working at the company. A friendly chat can give us insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common customer service scenarios. We want to show how we’d handle enquiries and maintain records effectively, just like the job requires.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to boost our confidence. Let’s nail those answers about our customer-focused approach and IT skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress easily!
We think you need these skills to ace Customer Service Coordinator — Hybrid (Mon-Fri) with Bonus in Snodland
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your dedication to exceptional service.
Be Detail-Oriented: Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a well-organised application that reflects your ability to maintain accurate customer records.
Highlight Your IT Skills: We’re looking for someone with strong IT skills, so don’t forget to mention any relevant software or tools you’re familiar with. Whether it’s CRM systems or basic office software, let us know how tech-savvy you are!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Tarmac Trading Ltd
✨Know the Company Inside Out
Before your interview, do some research on the construction company. Understand their values, recent projects, and what sets them apart in the industry. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Highlight how you took ownership of enquiries and resolved issues effectively. This will demonstrate your customer-focused approach, which is crucial for the role.
✨Demonstrate Your IT Proficiency
Since strong IT skills are essential for this position, be ready to discuss the software and tools you’ve used in previous roles. If possible, mention any experience with customer relationship management (CRM) systems or data management, as this will give you an edge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
